Central Office & Operations Manager — Drive Efficiency

Allscreens Nationwide Ltd; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sapphire Cooling Services is looking for an experienced Office Manager to join its team in Ipswich. This is a fully office-based, hands-on role for someone who likes being at the centre of a business.

You will oversee day-to-day office operations, improving workflows and ensuring information flows smoothly across Sales, Service and Operations. The role requires strong organisational and communication skills and a proactive approach.

Qualifications

• Previous office or operations management experience.
• Experience managing and supporting a team.
• Strong communication and organisational skills.
• The ability to juggle competing priorities.
• Excellent attention to detail.
• Good commercial and operational awareness.

Responsibilities

• Manage and support the Back Office Team, Service Coordinator and Administrator.
• Organise workloads, priorities and daily office activity.
• Keep communication flowing between Sales, Service and Operations.
• Monitor workflows and help ensure activities progress on time.
• Support the Operations Director with day-to-day operational matters.
• Maintain accurate business records, systems and documentation.
• Coordinate compliance and ISO activities.
• Help prepare for internal and external audits.
• Track actions, improvements and process changes through to completion.
• Support customer requirements and response times.
• Look for practical ways to improve efficiency across the office.

Skills

Organisational skills

Communication

Prioritisation

Team leadership

Attention to detail

Tools

Atlas

JobLogic

Job description

Sapphire Cooling Services is looking for an experienced Office Manager to join its team in Ipswich. This is a fully office-based, hands-on role for someone who likes being at the centre of a business.

You will oversee day-to-day office operations, improving workflows and ensuring information flows smoothly across Sales, Service and Operations. The role requires strong organisational and communication skills and a proactive approach.