Center Operations Leader: Customer Experience & Growth

Tenpin - Camberley; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading entertainment venue in Camberley is looking for a Deputy Manager to help create a fun environment for customers and staff. You will manage daily operations, support team development, and deputize for the General Manager to meet company objectives. Ideal candidates will have at least 1 year of management experience in leisure or hospitality, a passion for customer service, and ambition to progress within the company. This role offers career development opportunities and a fun working environment.

Benefits

Industry-leading bonus scheme

33 days holiday (including Bank Holidays)

Enhanced Maternity, Paternity, Adoption leave

Retailer discounts

Free Bowling for family & friends

Free Food (when working 6+ hours)

Medicash

Employee Assistance Programme

Free counselling

Life assurance (4x annual salary)

Birthday off

Long Service Awards

Qualifications

• Minimum 1 year of management experience in leisure, hospitality or retail.
• Passionate about exceptional customer service.
• Experience in leading and developing large teams.

Responsibilities

• Manage daily operations of the centre.
• Create a customer-focused culture.
• Lead the team by example.
• Deputise for the General Manager and support in achieving targets.
• Ensure compliance with policies and procedures.

Skills

Management experience in leisure, hospitality or retail

Exceptional customer service

Leading and developing large teams

Determination and enthusiasm

Ambition for progression

Job description

A leading entertainment venue in Camberley is looking for a Deputy Manager to help create a fun environment for customers and staff. You will manage daily operations, support team development, and deputize for the General Manager to meet company objectives. Ideal candidates will have at least 1 year of management experience in leisure or hospitality, a passion for customer service, and ambition to progress within the company. This role offers career development opportunities and a fun working environment.