CDD Analyst — Onboarding & Risk Mitigation

NatWest Group; Manchester; On-site; GBP 32,000 - 44,000; Full time

Job summary

NatWest Group is seeking a Customer Due Diligence Analyst for onboarding at Mettle. In this role, you will conduct robust reviews of new account applications, assess customer risk and ensure regulatory obligations are met, supporting Boxed banking-as-a-service processes.

You will work in a fast-paced environment, communicate clearly with customers, and contribute to continuous improvements in risk-based decision making while upholding NatWest Boxed policies and procedures.

Qualifications

• Experience in customer due diligence, economic crime prevention, or AML.
• Curious and analytical mindset with a risk-based approach.
• Ability to thrive in a fast-paced environment with multiple priorities.
• Excellent written and verbal English.
• Strong time management and meticulous record-keeping.

Responsibilities

• Conduct robust reviews of new Mettle account applications.
• Identify and mitigate economic crime risks and escalate when needed.
• Operate within NatWest Group policies and Boxed processes.
• Seek opportunities to enhance processes for efficiency and scale.
• Review KYC/KYB check reports and data to prevent fraud.
• Review PEPs/Sanctions/name screening hits and escalate true matches.
• Investigate alerts from UID and CIFAS databases.
• Communicate with customers within SLAs in a clear, supportive tone.

Skills

CDD knowledge

Financial crime knowledge

Communication skills

Attention to detail

Time management

English proficiency

Job description

NatWest Group is seeking a Customer Due Diligence Analyst for onboarding at Mettle. In this role, you will conduct robust reviews of new account applications, assess customer risk and ensure regulatory obligations are met, supporting Boxed banking-as-a-service processes.

You will work in a fast-paced environment, communicate clearly with customers, and contribute to continuous improvements in risk-based decision making while upholding NatWest Boxed policies and procedures.