CDD Analyst – Data-Driven Reviews (Hybrid, Bristol)

Triodos Bank UK; West of England; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Hourly pay rate £13.45

Job summary

Triodos Bank UK is recruiting a Customer Due Diligence Analyst for a temporary position at the Bristol Head Office. The assignment runs until 31 December 2026, 37.5 hours per week, Monday to Friday, largely office-based with some home-working flexibility.

You will support a large-scale customer review programme, processing information and documentation securely and accurately, ensuring records are up-to-date and compliant with workflows.

Qualifications

• Experience in administrative, data processing, operational or customer service roles.
• Ability to handle high volumes of information with accuracy.
• Strong attention to detail and ability to work to deadlines.

Responsibilities

• Receive and process customer correspondence and documentation.
• Match information to customer records.
• Scan, upload and record information in internal systems.
• Review information and update customer records.
• Follow defined processes to determine next actions for cases.
• Progress cases through workflows and complete admin steps accurately.
• Contact customers through approved channels for additional information.
• Prioritise workload to meet deadlines and team targets.
• Collaborate with analysts to support the wider review programme.
• Adhere to regulatory and governance requirements and maintain quality.

Skills

Administrative experience

Data processing

Attention to detail

Organisational skills

Customer service

Tools

CRM systems

Computer literacy

Job description

Triodos Bank UK is recruiting a Customer Due Diligence Analyst for a temporary position at the Bristol Head Office. The assignment runs until 31 December 2026, 37.5 hours per week, Monday to Friday, largely office-based with some home-working flexibility.

You will support a large-scale customer review programme, processing information and documentation securely and accurately, ensuring records are up-to-date and compliant with workflows.