Cats Protection

Love Charity Jobs; Stourbridge; On-site; GBP 2,800 - 4,700; Full time

Benefits offered by this job

Health benefits

26 days annual leave

Salary Finance

Job summary

Cats Protection in Stourbridge is seeking an Assistant Shop Manager to support the Shop Manager in day‑to‑day operations, maximise shop income and profitability, and monitor performance with our volunteer team.

You will act as a brand ambassador for Cats Protection, maintain cash reconciliation and financial controls, and manage the shop when the Manager is absent. This role suits retail experience and a customer‑driven approach.

Qualifications

• Demonstrable learning and experience from working in a relevant retail environment.
• Experience and/or understanding of working to sales targets.
• Experience of cash reconciliation and financial controls.
• Ability to motivate and manage a team of employees and volunteers.

Responsibilities

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection.
• To act as brand ambassador for Cats Protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

Skills

Retail experience

Sales targets

Cash handling

Team leadership

Job description

Job Location

Stourbridge, West Midlands, United Kingdom

Location: Stourbridge, West Midlands, United Kingdom

Job Type: Permanent

Team:Retail

Location:Stourbridge

Work pattern:7 hours per week, on a rota basis

Salary:Up to £4,672.84 per annum

Contract:Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelleryand jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here

If successful, your recruitment journey will include

• Anonymised application form
• Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [e-mail] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

If this job opportunity is not suitable, then check out the other Love Charity Jobs across UK!