Catering Team Member - Stoke Prior

Holroyd Howe

Stoke-on-Trent

On-site

GBP 18,000 - 21,000

Full time

2 days ago

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Benefits offered by this job

Volunteer days

Enhanced maternity leave

Training & development

Pension & life insurance

Discounts via Perkbox

Wellbeing/support programmes

Free meals at work

Job summary

Holroyd Howe is seeking a general catering assistant to support day-to-day food and service delivery across the school. You will help prepare, serve and present meals to a high standard while maintaining cleanliness and following safety protocols.

The role emphasizes customer service, teamwork and flexible hours (typical 09:00-14:30, Monday to Friday). You will join a leading contract caterer dedicated to fresh, nutritious meals for pupils and staff.

Qualifications

Experience in contract or high-volume catering is preferred.
Good understanding of health and safety practices.
Customer-focused with a flexible, can-do attitude.
Energetic, enthusiastic, and reliable.
Strong organisational and detail-oriented approach.
Team player who enjoys collaborative work.

Responsibilities

Support the preparation, service and presentation of food to a high standard.
Maintain cleanliness and hygiene across kitchen and service areas.
Assist with food labelling, temperature checks and allergen controls.
Provide excellent customer service to pupils, staff and visitors.
Set up and clear service areas for smooth daily operations.
Follow all food safety, health & safety and safeguarding procedures.
Assist with hospitality events and occasional after-hours functions.
Adhere to allergen controls and our codes of conduct.

Skills

Food service

Customer service

Attention to detail

Team player

Organisational skills

Flexible attitude

Health & Safety knowledge

Job description

We are seeking enthusiastic and reliable general assistant to support the day‑to‑day food and service delivery across the school. This role is essential in ensuring pupils, staff, and visitors receive high‑quality, nutritious meals served with care, efficiency, and attention to detail.

Responsibilities

Support the preparation, service, and presentation of food to a high standard
Maintain cleanliness and hygiene across kitchen and service areas
Assist with food labelling, temperature checks, and allergen controls
Provide excellent customer service to pupils, staff, and visitors
Set up and clear service areas, ensuring smooth day‑to‑day operations
Follow all food safety, health & safety, and safeguarding procedures
Contribute to hospitality events and occasional out‑of‑hours functions
Accountability for following and championing allergen controls, Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Experience and Requirements

Ideally have experience working within contract, or high-volume catering
Possess a good Health & Safety knowledge
Flexible with a can‑do attitude, customer‑focused
Fun and enthusiastic
Have excellent organisation skills
Demonstrate great attention to detail
Be a team player and enjoy succeeding as a team
Possess great customer service skills
Have a flexible approach to work

You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Benefits