Catering Team Leader: Lead Patient Dining Excellence

St. Helens and Knowsley Teaching Hospitals NHS Trust; Sefton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mersey West Lancashire NHS Trust is seeking a Catering Team Leader to supervise daily catering operations, uphold high food hygiene standards and deliver excellent patient and customer service across sites.

The role requires supervisory experience in catering, strong organisational skills and a solid understanding of food safety regulations. You will work with multiple departments to ensure efficient service and cost control, including roster management and staff training.

Qualifications

• Experience in catering with supervisory responsibilities.
• Ability to lead and support a team.
• Strong customer service orientation and communication skills.
• Knowledge of food safety legislation and hygiene practices.

Responsibilities

• Lead and supervise the catering team on a day-to-day basis.
• Allocate duties and organise rosters to ensure adequate cover.
• Ensure food is prepared, presented and served to a high standard.
• Maintain excellent customer service for patients, staff and visitors.
• Ensure all Food Hygiene and allergen procedures are followed.
• Monitor food schedules, cleaning schedules and catering records.
• Assist with stock control and catering supplies storage.
• Support cost control and reduce waste where possible.

Skills

Team leadership

Customer service

Food hygiene

Organisational skills

Work under pressure

Reliability

Basic computer skills

Education

Advanced Food Hygiene Level 4

City & Guilds level 7061 and 2 or equivalent

HACCP Training

ECDL or equivalent

Job description

Mersey West Lancashire NHS Trust is seeking a Catering Team Leader to supervise daily catering operations, uphold high food hygiene standards and deliver excellent patient and customer service across sites.

The role requires supervisory experience in catering, strong organisational skills and a solid understanding of food safety regulations. You will work with multiple departments to ensure efficient service and cost control, including roster management and staff training.