Catering Supervisor

Northumbria Healthcare NHS Foundation Trust; Ashington; On-site; GBP 21,000 - 26,000; Full time

Job summary

Northumbria Healthcare NHS Foundation Trust is seeking a Catering Supervisor to oversee catering services at Wansbeck, Alnwick, Blyth and occasionally Berwick. The post involves supervising staff across sites, rostering and ensuring high‑quality meals with strict hygiene standards.

The role supports the Catering Superintendent and Soft Services Manager, with a focus on service quality, compliance with HACCP and Trust policies. DBS check may be required.

Qualifications

• General Education and food safety qualifications required.

Responsibilities

• Provide a high quality catering service for patients, staff and visitors trust-wide.
• Maintain high standards of hygiene, HACCP, COSHH and adherence to all Trust policies.
• Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.
• Act as working supervisor assisting with all catering duties and co-ordination of Catering Services.
• Check cash and vouchers, keep records and update the Function Diary.
• Oversee replenishing and maintenance of vending machines; manage stock control procedures.
• Be flexible in working arrangements and undertake training as required.
• Undertake staff rostering administration and contribute to staff development and appraisals.

Education

NVQ Level 3 or equivalent knowledge/ Experience

Level 1 Food Safety Certificate or equivalent

Level 2 Food Safety Certificate or equivalent

Basic COSHH Awareness

Customer Service Training

Job description

Northumbria Healthcare NHS Foundation Trust

Catering Supervisor

The closing date is 11 November 2026

We have position available for a Catering Supervisor to join the team within Wansbeck and the Community Hospitals.

This position will be based at Wansbeck and the successful candidate will provide Supervisor cover for annual leave, sickness and training across the catering departments at Wansbeck, Alnwick, Blyth and occasionally Berwick.

Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The successful candidate will be responsible for receiving, checking for quality, temperature and correct quantity as per order to suppliers, and the storage of such goods in the appropriate area within the time limits set out in the department policy on Hazard Analysis and Critical Control Point (HACCP).

To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.

Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.

Preparation of vegetables, fruits and salads.

Preparation and dispatch of meals.

Service of food in restaurant.

Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.

The cleaning and re-stocking of vending machines.

Operation of the Staff Dining Room cash register.

The Supervisor is accountable for the effective day to day control and direction of all Coffee Shop/Barista assistant. Furthermore, the Coffee Shop Supervisor is responsible for the provision of a high quality; efficient customer orientated catering service and compliance with the Trust Patient Confidentiality Policy.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job responsibilities

To provide a high quality catering service for patients, staff and visitors trust-wide.

To maintain a high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.

Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.

To act as working supervisor assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Catering Superintendent and Soft Services Manager.

Checking and accounting for cash and vouchers, keeping of records and the continuous update of the Function Diary.

Oversee the replenishing and maintenance of automatic vending machines. Must have a sound knowledge of stock control procedures.

To be flexible in working arrangements and undertake any other duties as may be required. To be willing to undertake training that is deemed necessary by the Catering Superintendent /Hotel Services Officer.

Fully effective and efficient deployment of staff.

Administration of Staff Rostering system.

Undertake Return to Work meetings with staff following sickness absence.

Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counseling.

The checking and upkeep of all catering equipment and the maintenance of service/report schedules.

To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved.

To respond to low level complaints in an effective and professional manner to a successful resolution.

To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.

To regularly complete quality control sheets in accordance with quality control procedures.

To assist staff in recording incidents via the Datix system.

This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Qualifications

• General Education
• NVQ Level 3 or equivalent knowledge/ Experience
• Level 1 Food Safety Certificate or equivalent
• Basic COSHH Awareness
• Customer Service Training
• Level 2 Food Safety Certificate or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust