Catering & Patient Service Assistant

QE Facilities Limited; Gateshead; On-site; GBP 12,000 - 17,000; Full time

Job summary

QE Facilities Limited in Gateshead is seeking a friendly cafe assistant to support patient and staff hospitality across our NHS facilities. You will greet customers, take orders, serve drinks and light meals, handle till transactions, and maintain cleanliness in a fast-paced environment.

The role emphasizes teamwork, good communication, and adherence to food safety standards. Experience in customer service preferred; full-time hours available with shift patterns including weekends; training

Qualifications

• Experience in customer service preferred.
• Good communication and interpersonal skills.
• Ability to work in a busy environment and follow hygiene standards.

Responsibilities

• Greet and serve patients, staff, and visitors promptly and courteously.
• Handle customer queries and complaints professionally.
• Prepare and serve hot and cold drinks, snacks, and light meals.
• Operate coffee machines and kitchen equipment.
• Process transactions accurately using a till or POS system.

Skills

Customer service

Cash handling

Food safety

Job description

QE Facilities Limited in Gateshead is seeking a friendly cafe assistant to support patient and staff hospitality across our NHS facilities. You will greet customers, take orders, serve drinks and light meals, handle till transactions, and maintain cleanliness in a fast-paced environment.

The role emphasizes teamwork, good communication, and adherence to food safety standards. Experience in customer service preferred; full-time hours available with shift patterns including weekends; training