Catering Operations Manager

Eden Scott; St Andrews; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Eden Scott is recruiting a Catering Operations Manager to lead planning and delivery of catering, hospitality and related services for a portfolio of championship events across the UK and Ireland. The role combines remote planning with significant on-site involvement during event delivery periods.

You will manage caterers, venues and contractors, develop menus and hospitality concepts, and ensure seamless execution across diverse client groups including players, guests and spectators.

Qualifications

• Experience managing catering or hospitality operations within a major events environment.
• Strong project management skills with the ability to coordinate multiple stakeholders and deadlines.
• Excellent stakeholder management and communication abilities, including work with senior stakeholders and high-profile guests.

Responsibilities

• Lead the planning, scoping and operational delivery of catering services for major championship events across 12 to 24-month planning cycles.
• Manage relationships with caterers, contractors, venues and key stakeholders to ensure seamless event execution.
• Oversee catering concepts, menu development and hospitality requirements across a variety of customer groups, including players, guests, hospitality clients and spectators.
• Coordinate the appointment and management of catering providers, contractors and infrastructure suppliers, ensuring compliance with procurement and contractual requirements.
• Support the creation and design of operational layouts for hospitality environments, kitchens, catering facilities and event infrastructure.
• Lead planning meetings, manage project timelines and coordinate multiple workstreams to ensure successful delivery.
• Oversee event build, operational delivery and de-rig activities on-site, ensuring work is completed safely, on time and within budget.
• Act as the escalation point for catering operational matters during events and provide solutions to complex challenges.
• Monitor performance, review event outcomes and identify opportunities to enhance service delivery and customer experience.

Skills

Project management

Stakeholder management

Communication skills

Budget management

Catering operations

Job description

Catering Operations Manager - Remote with Travel Throughout the UK & Ireland

Our client is seeking an experienced Catering Operations Manager to lead the planning and delivery of catering, hospitality and associated services across a portfolio of prestigious championship events.

This is a unique opportunity to play a key role in the successful delivery of world-class sporting events, working with a broad range of internal and external stakeholders to create exceptional experiences for players, guests, VIPs and spectators. The position is primarily remote during planning phases, with significant on-site involvement during event delivery periods.

Key Responsibilities

• Lead the planning, scoping and operational delivery of catering services for major championship events across 12 to 24-month planning cycles.
• Manage relationships with caterers, contractors, venues and key stakeholders to ensure seamless event execution.
• Oversee catering concepts, menu development and hospitality requirements across a variety of customer groups, including players, guests, hospitality clients and spectators.
• Coordinate the appointment and management of catering providers, contractors and infrastructure suppliers, ensuring compliance with procurement and contractual requirements.
• Support the creation and design of operational layouts for hospitality environments, kitchens, catering facilities and event infrastructure.
• Lead planning meetings, manage project timelines and coordinate multiple workstreams to ensure successful delivery.
• Oversee event build, operational delivery and de-rig activities on-site, ensuring work is completed safely, on time and within budget.
• Act as the escalation point for catering operational matters during events and provide solutions to complex challenges.
• Monitor performance, review event outcomes and identify opportunities to enhance service delivery and customer experience.

To be successful in this role, you will have:

• Experience managing catering or hospitality operations within a major events environment.
• Strong project management skills, with the ability to coordinate multiple stakeholders and deadlines.
• Experience working with contractors, suppliers and service providers in a complex operational setting.
• Excellent stakeholder management and communication skills, including experience working with senior stakeholders and high-profile guests.
• Strong commercial awareness and budget management experience.
• A proactive, solutions-focused approach and a commitment to delivering exceptional customer experiences.

This is an exciting opportunity to take ownership of significant event operations, contribute to the delivery of internationally recognised championships, and work within a collaborative environment where innovation, attention to detail and operational excellence are highly valued.

If you have a background in large-scale event catering, hospitality operations or event project management and are looking for a role where you can make a tangible impact, we'd be keen to hear from you.