Catering Operations Manager

Freemans-Event-Partners; Greater London; On-site; GBP 17,000 - 28,000; Part time

Benefits offered by this job

Staff meals

Flexible shifts

Job summary

Freemans Event Partners is seeking an experienced Front of House (Catering Operations) Manager to lead our catering operation at London Stadium. You will oversee 5–10 catering units, manage stock, and lead a team of around 30 staff per event to deliver high standards of food and service.

The role requires strong leadership, food safety knowledge, and excellent organisational and communication skills. This is casual, with an expected 20–25 hours per week across event days and setup periods.

Qualifications

• Minimum Level 3 qualifications in Food Hygiene/food safety and related areas.
• Experience overseeing multiple catering units in fast-paced environments.
• Strong leadership and stock management capabilities.

Responsibilities

• Oversee 5–10 catering units across event and set-up days.
• Lead and motivate a team of ~30 staff per event.
• Maintain food safety, allergen compliance, and hygiene standards.
• Ensure accurate stock counting and ordering; minimise waste.
• Coordinate with Unit Managers and stock teams for smooth operations.
• Report performance, staffing, stock and issues to Venue Manager.

Skills

Catering management

Unit management

Stock management

Food safety

Leadership

Organisational skills

Communication

Bar/coffee knowledge

Education

Level 3 Food Hygiene

Level 3 Food Safety

Job description

Front of House (Catering Operations) Manager

Freemans Event Partners are looking for an experienced Events Catering professional to help lead and support our Catering Operation at London Stadium.

We are responsible for the running of most of the units situated on the concourse at the stadium.

Pay Rate:

Up to £20ph plus holiday pay (depending on experience).

Estimated Hours & Contract:

Casual work - would be an average of 3 days (20-25h) per week.

The Role:

• Oversee 5–10 catering units, including food and coffee across event days and set up days.
• Communicate clearly with all Unit Managers, ensuring high standards of food safety, quality and service are consistently maintained.
• Ensure all units are fully compliant with allergen procedures, including the correct use and completion of allergen sheets and documentation.
• Maintain high standards of cleanliness, presentation and organisation across all Front of House areas throughout the event, ensuring they remain clean, tidy and presentable at all times.
• Ensure all food specifications, recipes and portion controls are followed correctly and consistently across all units.
• Liaise with stock teams to ensure all units are well organised, adequately stocked and prepared to meet anticipated demand and busy periods.
• Take responsibility for stock counting and ordering across all units, ensuring accurate stock levels and minimising waste or shortages.
• Take responsibility for leading, motivating and supporting a team of approximately 30 staff per event.
• Provide hands‑on operational support across the units, including resolving minor operational issues where required.
• Monitor cleanliness and hygiene standards throughout the event, ensuring all units are thoroughly cleaned, closed down and left in a suitable condition at the end of each event.
• Ensure all units are fully signed off at the end of the event and meet the required standards before handover.
• Report into the Venue Manager, providing updates on operational performance, staffing, stock and any issues arising.

Your Profile:

• Proven catering management experience within an event setting.
• Proven experience managing multiple catering units, stores or F&B outlets within a fast‑paced, high‑demand environment.
• Strong operational expertise, including stock management and the ability to resolve minor operational issues across units.
• Minimum of Level 3 qualification(s)/certificate(s) across Food Hygiene, Food Safety etc., demonstrating a strong understanding of food safety, allergen management and compliance procedures.
• Proven ability to lead, motivate and manage teams effectively
• Excellent organisational and communication skills, with the ability to manage multiple priorities effectively.
• Knowledge of Bars and/or Coffee units would be useful but is not essential.

Why join us?

At Freemans Event Partners, we don't just serve food and drinks; we create unforgettable experiences for customers (as well as our staff) at some of the most exciting events across the UK. As part of our catering and bar staff, you'll play a key role in delivering high‑quality service in a fast‑paced, dynamic environment where no two days are the same. At Freemans, we recognise hard work, personal progression and leadership behaviour.

What makes us different?

• Exciting Events: Be part of a team working at top‑tier events, from music festivals to sports fixtures, ensuring a vibrant and diverse work atmosphere.
• Team Culture: Join a friendly, supportive team that values collaboration and a strong work ethic. You'll be surrounded by professionals who share your passion for hospitality.
• Development Opportunities: We believe in nurturing talent. Whether you're looking to develop your skills or advance into a management role, we offer training and progression opportunities to help you grow within the company.
• Flexible Work: We offer a variety of shifts that can fit around your schedule, making it an ideal role whether you're seeking full‑time or part‑time opportunities.
• Competitive Pay and Perks: We offer competitive pay and additional benefits, including staff meals and the chance to meet new people in a vibrant, exciting setting.

Join us at Freemans Event Partners, where you'll be part of an innovative, fast‑growing company with a passion for creating exceptional customer experiences.