Catering Operations Lead - Staff Dining & Events

Compass Group UK; Birmingham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Exclusive travel discounts

Discounts on groceries

Cinema discounts

Cash rewards programs

Wellness and mindfulness classes

Job summary

Compass Group UK is seeking an Assistant Catering Manager to lead a newly refurbished corporate staff restaurant. You will work closely with the Catering Manager and kitchen team to ensure smooth operations and an outstanding guest experience.

The role requires experience in workplace catering, strong leadership, and a solid understanding of food safety, stock management, and compliance. IT proficiency with AI tills, MenuGuide, pre-order apps, and digital menus is essential.

Qualifications

• Experience in workplace catering.
• Ability to supervise a team and deliver excellent customer service.
• Sound understanding of catering compliance, stock management and operational administration.
• Experience supporting hospitality functions and client‑facing events.
• Strong IT skills with catering technology including AI tills, pre‑ordering apps, digital menus and stock systems.

Responsibilities

• Supporting daily restaurant operations and maintaining excellent food and service standards.
• Supervising, motivating and developing the catering team through briefings, training and coaching.
• Maintaining food safety, allergen, health and safety, and compliance standards.
• Managing stock control, ordering and waste reduction while supporting cost control.
• Keeping operational paperwork and compliance records accurate and up to date.
• Supporting the planning and delivery of hospitality services and events.
• Using digital catering systems and helping colleagues get the most from them.
• Building strong relationships with chefs, colleagues, clients and stakeholders.

Skills

Team supervision

Customer service

Food safety & compliance

Stock management

Operational administration

IT literacy with catering tech

Tools

AI tills

MenuGuide

Pre-order apps

Digital menus

Stock management systems

Job description

Compass Group UK is seeking an Assistant Catering Manager to lead a newly refurbished corporate staff restaurant. You will work closely with the Catering Manager and kitchen team to ensure smooth operations and an outstanding guest experience.

The role requires experience in workplace catering, strong leadership, and a solid understanding of food safety, stock management, and compliance. IT proficiency with AI tills, MenuGuide, pre-order apps, and digital menus is essential.