Catering & Hospitality Assistant

The Abbeyfield Society; Sefton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

31 days paid leave (pro rata)

Pension and life assurance

Employee Assistance Programme

Cycletowork scheme

Discounted gym membership

Job summary

Abbeyfield Living Society in Formby is seeking a Catering & Hospitality Assistant to provide nutritious meals and a positive dining experience for residents. The role supports a catering team, handles meal prep, dietary modification, and menu planning, while ensuring safety and hygiene across the kitchen.

The position is 38 hours per week, with shifts 7:30am–5:30pm, permanent/full-time, located at Halcyon House, Formby.

Qualifications

• Experience working within a catering or hospitality environment.
• Food Hygiene Certificate and understanding of food safety legislation.
• Knowledge of nutritional needs of older people.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong communication and interpersonal skills.
• Basic IT skills, including the use of email and digital systems.
• Reliable, flexible and professional approach to work.
• Commitment to maintaining high standards of cleanliness, hygiene and food safety.

Responsibilities

• Prepare breakfasts, light meals and snacks, and support modified diets.
• Bake fresh treats and work with residents to create varied menus.
• Maintain food safety and hygiene standards; COSHH compliance.
• Manage stock levels and place catering orders within budget.

Skills

Catering experience

Food safety

Customer service

Communication

Organisational skills

Basic IT skills

Education

Food Hygiene Certificate

Nutrition knowledge

COSHH knowledge

Job description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.

Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for a friendly and enthusiastic Catering & Hospitality Assistant to join our team at Halcyon House Care Home in Formby and help provide an outstanding dining experience for our residents.

Role: Catering & Hospitality Assistant
Location: Halcyon House, 55 Cable Street, Formby, L37 3LU
Hours: 38 Hours a Week
Shifts: 7:30am - 5:30pm. Week 1: Mon. Tues, Sat, Sun & Week 2: Tue, Wed, Thu, Fri
Pay: £24,297 - £27,505.92 per annum
Contract: Permanent / Full Time

The Role of Catering & Hospitality Assistant

• As a Catering & Hospitality Assistant, you'll play a vital role in creating an enjoyable mealtime experience for our residents. Working as part of a dedicated catering team, you'll prepare and serve nutritious, appetising meals while ensuring every resident's dietary needs, preferences and wellbeing remain at the heart of everything you do.
• You'll prepare breakfasts, light meals and snacks, support the preparation of modified diets and bake fresh treats throughout the day. You'll also work closely with residents to understand their preferences, helping to create varied and balanced menus that promote choice and enjoyment.
• In addition to food preparation, you'll help maintain the highest standards of food safety and hygiene, manage stock levels, place catering orders, work within agreed budgets and ensure the kitchen remains clean, safe and compliant with Environmental Health and COSHH requirements.
• This is a rewarding role where you'll have the opportunity to make a genuine difference to residents' daily lives through great food, excellent service and meaningful interaction.

About You

You'll have experience working within a catering or hospitality environment and take pride in delivering high-quality food alongside excellent customer service.

You will understand the importance of nutrition in supporting older people's health and wellbeing and enjoy creating a positive dining experience for every resident.

You'll also need:

• Experience working in a catering or food preparation environment
• A Food Hygiene Certificate and a good understanding of food safety legislation
• Knowledge of the nutritional needs of older people and specialist dietary requirements
• Excellent organisational skills with the ability to manage multiple tasks effectively
• Strong communication and interpersonal skills
• Basic IT skills, including the use of email and digital systems
• A reliable, flexible and professional approach to work
• A commitment to maintaining high standards of cleanliness, hygiene and food safety

Ideally, you'll also have:

• First Aid certification
• Experience working within a care home, housing or healthcare environment
• Confidence with light cooking and baking, creating alternative meal options and working within catering budgets

Rewards & Benefits

At Abbeyfield Living Society, we are committed to rewarding our staff for their hard work. Our benefits include:

• Competitive salary
• Up to 31 days paid leave, including bank/public holidays (pro rata)
• Work overtime? With Dayforce Wallet, access your extra pay instantly, with no waiting until payday!
• Book Virtual GP appointments, claim back healthcare and dental expenses with Medicash
• Comprehensive induction and training
• Pay progression within role based on skills and contribution
• Learning and career development opportunities – support with on-the-job qualifications
• Occupational sick pay
• Company pension and life assurance
• Employee Assistance Programme
• Discounted gym membership
• Cycletowork scheme
• Shop and save vouchers
• Opportunity to obtain Blue Light Card discounts
• A menopause-friendly accredited organisation

Please note this role will require eligibility to work in the UK, two satisfactory employment references and an Enhanced DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.