Catering Coordinator

VistaJet Limited; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

VistaJet Limited in Greater London is seeking a talented professional to design bespoke dining experiences for flights, ensuring exceptional quality and customer satisfaction. You’ll manage relationships with suppliers while working within budgetary constraints and maintaining impressive quality control.

Candidates should have excellent financial understanding, experience in the fast-paced food and beverage industry, and be able to create tailored menus. Strong attention to detail and effective communication skills in English are essential.

Qualifications

• Strong understanding of budgeting, cost control, invoicing, and reconciliation.
• Experience in a fast-paced food and beverage environment.
• Ability to create tailor-made menus based on dietary requirements.

Responsibilities

• Design bespoke dining experiences for flights based on customer preferences.
• Develop menu proposals adhering to budgets and customer feedback.
• Maintain high quality control standards for catering.

Skills

Financial processes understanding

Supplier relationship management

Knowledge of international cuisines

Attention to detail

Problem-solving skills

Strong English communication

Microsoft Office proficiency

Job description

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset‑free services that cover all key aspects of business aviation, including guaranteed and on‑demand global flight coverage, subscription and membership solutions, and trading and management services.

Vista has transformed the private dining experience in the air – to make it something to savor. Our focus is on seasonality, health and wellbeing, continually evolving menus for all palates, no matter where our Members are flying from.

Our Private Dining Team of Specialists works with more than 7,000 suppliers around the world: the finest producers and purveyors, the most sought‑after private chefs, and Michelin‑starred restaurants, to source the freshest and highest quality ingredients and dishes.

Vista have explored the art and science of dining - simple things, big flavors and the best ingredients prepared and cooked to perfection - so our Members can cherish time together on board, with the right taste, whatever the occasion.

Your Responsibilities

• Designing bespoke, end-to-end dining experiences for each VistaJet flights, ensuring menus align with individual customer preferences while contributing to a seamless “home away from home” experience;
• Developing menu proposals that are based on known customer preferences, customer feedback from previous flights, while adhering to budgetary procedures;
• Maintaining high quality control standards, instilling a high degree of attention to detail to ensure that catering for all flights meets VistaJet’s standards;
• Managing supplier pricing data within internal systems, ensuring accuracy, timely updates, and alignment with agreed commercial terms;
• Overseeing the full financial lifecycle of catering orders, including purchase order creation, invoice verification and reconciliation;
• Maintaining detailed and accurate records of orders, supplier communications, invoices, and issue resolution within internal systems;
• Properly logging and escalating all issues or feedback within our in-house system, with the suppliers or other with other VistaJet departments;
• Communicating with our Cabin Hostesses before each flight to ensure all catering has been received and is of sufficient standard;
• Building and maintaining strong supplier relationships while ensuring compliance with VistaJet’s financial, contractual, and service standards;
• Quickly resolving day‑to‑day issues with suppliers.

Required Skills, Qualifications, and Experience

• Strong understanding of financial processes, including budgeting, cost control, invoicing, and reconciliation;
• Experience managing supplier relationships, ideally within food & beverage, luxury hospitality, aviation, or a similarly fast‑paced environment;
• Good knowledge of multiple international cuisines and dietary requirements that will enable you to create tailor‑made menus;
• Experience in the food and beverage industry, gained within an innovative and/or upmarket hotel or restaurant;
• Impeccable attention to detail that will ensure that on‑board catering is always of an excellent standard;
• Strong problem‑solving skills, with the ability to remain calm and effective under pressure in a fast‑moving environment;
• You possess an excellent standard of written and spoken English;
• You’re prepared to work flexible hours, including weekends and/or public holidays and evenings;
• A competent user of Microsoft Office programmes, including Outlook, Excel and Work, and web‑based systems and search engines.