Catering Clerk | Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trusts; Nottingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Nottingham University Hospitals NHS Trusts is seeking a proactive Catering Clerk to join our Food Production team at City Campus and Receipt and Distribution Unit at the QMC Campus. The role focuses on issuing and recording patient meals and beverages using our ICT catering software, and printing and recording ward orders.

The post holder will maintain accurate documentation, handle orders by phone, and ensure a safe, confidential, and efficient service in a busy hospital environment.

Responsibilities

• Use ICT catering software to monitor and record all catering food issued to wards.
• Print patient meal orders twice daily and issue to relevant teams.
• Receive ward orders, record and relay to the Production team.
• Record all food and drinks items issued to the Patients Meals Service.
• Input food, drink, and stock transfers into catering software and other records.
• Produce reports for the Catering team and management as required.
• Keep the catering software up to date with menu changes, products and costs.
• Carry out general administration duties for Food Production, including taking orders over the phone and handling messages and stationery.
• Answer telephone calls courteously and communicate changes to wards and departments.
• Ensure efficient use of resources and report premises/equipment faults to line manager.

Job description

Catering Clerk | Nottingham University Hospitals NHS Trust

Company:

Company: Nottingham University Hospitals NHS Trusts

We require proactive and hardworking staff to work as part of a team within the Food Production department at our Central Production Unit at City Campus and Receipt and Distribution Unit at the QMC Campus. The Catering Clerk role is key to the Food Production department in ensuring all meal and food & beverages for our patients are issued recorded accurately using our electronic ordering system.

The post holder will be responsible for producing, printing and recording catering supplies requested by the wards using an ICT software package.

The post holder will be responsible for maintaining accurate documentation and information for all catering supplies and to ensure the service of all types of food and beverage is given to the expected standards required of the department.

All duties carried out by the employee will be in accordance with the Trust’s policy on the health and safety and in line with current standing financial instructions.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert

The use of the catering software to monitor and record all catering food issued to the wards

To print patient meal orders documents twice a day and to issue to the relevant teams and areas.

To receive orders of additional food from wards, record and relay the information to the Production team.

To accurately record all food and drinks items issued to the Patients Meals Service

To input all food items, drink items & stock transfers that are issued to the Patients Meals Service into the catering software and other records

To produce reports using the catering software for the Catering team and management when required

To keep the catering software up to date with menu changes, products and costs.

To use other software systems to report and record information

To carry out general administration duties for Food Production including taking orders over the phone, taking and passing on messages, managing stationary, printing documents & labels and photocopying

Answering the telephone in a courteous and helpful manner

To communicate with wards and departments notifying them of any changes to the service.

Control the efficient and effective use of resources.

Reporting any premises and equipment faults to their line manager/supervisor

To maintain a safe working environment in relation to office area

To maintain confidentiality when privy to sensitive information in the office.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

This advert closes on Wednesday 21 Oct 2026

Nottingham University Hospitals NHS Trusts

Nottingham University Hospitals NHS Trusts

Nottingham University Hospitals NHS Trusts