Catering Assistant - Service & Hygiene Champion

Serco Limited; Belfast City; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

21 days holiday

Pension scheme

Internal courses and apprenticeships

Wellbeing support

Employee discounts

Volunteer day

Employee networks

Job summary

Serco Limited is seeking a Catering Assistant to help create a welcoming food service environment and support the delivery of safe, high-quality catering. You will work to ensure customers receive excellent service daily in a clean, professional setting.

You will support colleagues, maintain high standards of presentation and personal hygiene, and follow health and food safety procedures while handling stock, cards, and catering operations in a fast-paced environment.

Qualifications

• Minimum 1 year experience in catering, hospitality or similar customer-facing environment.
• Good understanding of food safety, allergens and kitchen best practices.

Responsibilities

• Deliver excellent customer service, creating a welcoming and professional atmosphere for all customers.
• Support the safe service of food and beverages in line with Serco standards.
• Maintain high standards of cleanliness across counters, tables, service areas, crockery, cutlery and kitchen equipment.
• Follow health, safety, food hygiene and food safety procedures, including temperature monitoring and opening/closing checks.
• Assist with stock management, replenishment, deliveries and reporting low stock levels.
• Process card transactions accurately and support wider catering operations as required.

Skills

Customer service

Team player

Communication

Interpersonal skills

Reliability

Time management

Presentation

Flexibility

Education

Level 2 Food Hygiene

Job description

Serco Limited is seeking a Catering Assistant to help create a welcoming food service environment and support the delivery of safe, high-quality catering. You will work to ensure customers receive excellent service daily in a clean, professional setting.

You will support colleagues, maintain high standards of presentation and personal hygiene, and follow health and food safety procedures while handling stock, cards, and catering operations in a fast-paced environment.