Catering Assistant - Poole Hospital (Dolphin Full time)

University Hospitals Dorset NHS Foundation Trust; Yate; On-site; GBP 18,000 - 22,000; Full time

Job summary

University Hospitals Dorset seeks a catering assistant to join the Poole Hospital team. You will serve food and beverages across busy restaurants and coffee bars, operate the till, prepare barista-style drinks and keep areas clean and stocked for staff, patients and visitors.

Full-time position with weekend work; prior barista training is a plus. Interviews are on 17 November, with a focus on delivering efficient, friendly service in a fast-paced hospital setting.

Qualifications

• GCSEs at grade D or above, or a good standard of education.
• Experience in a busy catering or retail environment.
• Good numeracy and literacy skills.
• Able to work as part of a team and adapt to tasks.

Responsibilities

• Provide efficient, high-quality service to staff, patients and visitors.
• Serve food and drink in the restaurant and coffee bars.
• Make drinks in a barista-style coffee bar.
• Operate the till.
• Refill stock and restock areas.
• Carry out general cleaning duties.

Skills

Numeracy

Literacy

Teamwork

Flexibility

Customer service

Education

GCSEs or equivalent

Tools

Till operation

Barista-style coffee preparation

Job description

A catering assistant post in the team at Poole Hospital, run by University Hospitals Dorset, covering the busy restaurants and coffee bars. The work centres on serving food and drink, making drinks in a barista-style coffee bar, operating the till, restocking and general cleaning, all with a focus on service to staff, patients and visitors. It is a full-time role that includes weekend working, and prior barista training from a fast-paced setting is a plus rather than a requirement. Interviews are on 17 November.

What the job involves

• Provide an efficient, high-quality service to staff, patients and visitors


• Serve food and drink in the restaurants and coffee bars


• Make drinks in a barista-style coffee bar


• Operate the till


• Refill stock


• Carry out general cleaning duties


• Work in line with corporate and local policies and procedures

What’s required

Qualifications

• GCSEs at grade D or above, or a good standard of education

Experience

• Experience in a busy catering or retail environment

Skills & knowledge

• Good standard of numeracy and literacy


• Good general understanding of the catering or retail industry


• Able to work as part of a team and mix with other staff


• Openness to change and ability to respond quickly to tasks

Nice to have

• Experience in a customer-facing role


• Experience of operating a till


• Barista training


• Basic Food Hygiene Certificate


• Health and food safety qualifications


• Further training such as allergens awareness


• Able to work on own initiative and follow clear instructions