Catering Assistant - Higher Level

Northumbria Group.; Alnwick; Remote; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Competitive rates of pay

Enhanced rates for evenings/nights/bnk

Up to 33 days annual leave + bank hols

Car lease

Home electronics

Cycle to work

Vaccinations, physiotherapy, and more

Job summary

Northumbria Healthcare NHS Foundation Trust's NHFM unit is recruiting a Catering Assistant for Alnwick Community Hospital. The role is 22.5 hours weekly across 3 shifts, with options for weekend and bank holiday work at enhanced rates. You will assist in meal prep, serve patients and staff, and handle payments using the EPOS till.

Excellent customer interaction is key as you maintain cleanliness and support the catering team in delivering high-quality service within a NHS facilities environment.

Qualifications

• Experience serving in a staff restaurant or patient dining area is desirable.
• Ability to work flexible shifts including weekends and bank holidays.
• Comfortable handling cash and card payments at a busy service desk.

Responsibilities

• Prepare foodstuffs and assist in ward or dining room service.
• Serve meals to patients, visitors and staff and operate the EPOS till.
• Maintain cleanliness in the catering areas and central dish wash area.

Skills

Cash handling

Food preparation

Customer service

Job description

Main area Facilities Grade Band 2 Contract Permanent Hours

• Part time
• Flexible working

22.5 hours per week (usually worked as 3 x 7.5 hr shifts per week) Job ref 319-8382179JN

Site Alnwick Community Hospital Town Alnwick Salary £25,272 pro rata per annum Salary period Yearly Closing 05/11/2026 23:59

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( https://www.nhsemployers.org/tchandbook ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

Job overview

We have a part time position available for a Catering Assistant to join our small team at Alnwick Community Hospital.

Hours of work for this position are between 7am-3pm or 10am-6pm and include working a share of weekend and bank holiday dates for which an enhanced rate is payable. This post is for 3 shifts per week between Monday - Sunday.

Please only apply if you can commit to the shift times above to meet the service requirements.

As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.

The role also involves serving in our small staff and visitor restaurant and taking cash and card payments using our EPOS till system. It is important that the successful candidate is comfortable and confident to speak and interact with our customers.

Please note that it is a requirement of Northumbria Healthcare Facilities Management that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Other hours may also be available.

Main duties of the job

The successful candidate will be responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward, or to patients, visitors and staff in the dining room. The post holder will be required to operate in thecentral dish wash area.

This vacancy will include all areas of catering and serving meals on wards, of which full training will be provided.

Working for our organisation