Catering Assistant - Flexible Shifts & Student Service

Heriot-Watt University; Kilmarnock; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

28 days annual leave

Flexible shifts

Total rewards calculator access

Job summary

Heriot-Watt University is seeking a Catering Assistant to join our catering team. The role involves delivering a welcoming, high-quality service to students, staff and visitors across university outlets and events.

Shifts are flexible with a 5 day week from 7, and occasional weekend work may be required. The Grade 3 salary is £24,546 per annum, with 28 days annual leave plus building-closed days and holiday entitlements.

Qualifications

• Demonstrates ability to communicate in English clearly to follow instructions and assist customers.
• Strong interpersonal and customer service skills.
• Ability to work quickly, flexibly and accurately in a catering environment.
• Good attention to detail and personal hygiene standards.
• Physical capability for standing, bending and lifting as required.

Responsibilities

• Provide and assist with professional, welcoming catering service to students, colleagues and visitors.
• Perform pre-service activities and prep before opening outlets or events.
• Operate tills and accept payments by cash, card or contactless.
• Replenish, clean and service vending machines per procedures.
• Assist with ordering, receiving and stock counting of food deliveries.
• Assist with basic food prep for service and to order items as directed.
• Operate equipment such as soup kettles, coffee machines, ice machines and dishwashers.
• Provide waiting or bar service and assist with buffet service when needed.
• Follow health, hygiene, safety and waste management procedures (EH, COSHH).
• Maintain high personal hygiene and keep uniforms clean and tidy.
• Contribute to front and back of house cleaning as required.
• Other duties as reasonably required and service develops.

Skills

English proficiency

Interpersonal skills

Customer service

Attention to detail

Physical ability

Job description

Heriot-Watt University is seeking a Catering Assistant to join our catering team. The role involves delivering a welcoming, high-quality service to students, staff and visitors across university outlets and events.

Shifts are flexible with a 5 day week from 7, and occasional weekend work may be required. The Grade 3 salary is £24,546 per annum, with 28 days annual leave plus building-closed days and holiday entitlements.