Catering Assistant - Commercial Services

The Methodist Church in Britain; Newcastle upon Tyne; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Generous annual leave

Flexible working

Student discount

Government pension schemes

Cycle to Work scheme

Employee assistance programme

Job summary

Newcastle College, the hospitality and retail arm of NCG, is hiring a Catering Assistant. You will prepare, cook and serve food and beverages across refectories, coffee shops and a student bar, with customer service and till work.

This is a 20-hour week role with flexibility across outlets and satellite sites such as the Rail Academy and the Aviation Academy. You must have Level 2 Food Hygiene and Allergen Awareness certificates, and you will work as part of the Commercial Services team to

Qualifications

• Level 2 Food Hygiene Certificate is a minimum.
• Allergen Awareness Certificate.
• Good knowledge of food safety and health and safety requirements.

Responsibilities

• Prepare, cook and serve high-quality food and beverages to established recipes, procedures and service standards.
• Deliver excellent customer service and respond to customer enquiries and requests.
• Maintain food quality, presentation and customer satisfaction across catering outlets.
• Maintain Commercial Services brand standards across all catering operations.
• Work collaboratively with Team Leaders and colleagues to deliver catering services efficiently.
• Keep designated work areas clean, hygienic and well-organised at all times.
• Operate and maintain catering equipment safely and effectively.
• Use CPOS tills and cashless payment systems, processing transactions accurately under financial procedures.
• Comply with food safety, health and safety and hygiene legislation and procedures.
• Support colleagues in keeping a safe, welcoming and professional environment for students, staff and visitors.

Skills

Food safety knowledge

Customer service

Team work

Numeracy

Literacy

Education

Level 2 Food Hygiene Certificate

Allergen Awareness Certificate

Job description

A Catering Assistant post in the Commercial Services team at Newcastle College, the hospitality and retail arm of NCG. The work centres on preparing, cooking and serving food and drink across refectories, coffee shops and a student bar, with customer service and till work at the counter. The post is 20 hours a week and needs flexibility across several outlets and satellite sites such as the Rail Academy and the Aviation Academy. A Level 2 Food Hygiene certificate and an Allergen Awareness Certificate are required.

What the job involves

• Prepare, cook and serve high-quality food and beverages to established recipes, procedures and service standards
• Deliver excellent customer service and respond to customer enquiries and requests
• Maintain food quality, presentation and customer satisfaction across catering outlets
• Maintain Commercial Services brand standards across all catering operations
• Work collaboratively with Team Leaders and colleagues to deliver catering services efficiently
• Keep designated work areas clean, hygienic and well-organised at all times
• Operate and maintain catering equipment safely and effectively
• Use CPOS tills and cashless payment systems, processing transactions accurately under financial procedures
• Comply with food safety, health and safety and hygiene legislation and procedures
• Support colleagues in keeping a safe, welcoming and professional environment for students, staff and visitors

What’s required

Qualifications

• Level 2 Food Hygiene Certificate as a minimum
• Allergen Awareness Certificate

Experience

• Food preparation and cooking within a catering environment

Skills & knowledge

• Good knowledge of food safety, health and safety and hygiene requirements
• Strong customer service skills
• Ability to work effectively as part of a team
• Good numeracy and literacy skills
• Ability to work flexibly across a range of catering outlets and service periods

What’s offered

• Generous annual leave
• Flexible working
• Student discount
• Government pension schemes
• Cycle to Work scheme
• Employee assistance programme