Catering Assistant (12 month Fixed-Term Contract)

2gether Support Solutions; Margate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Company Pension

Onsite childcare facilities

Staff discounts & wellbeing platform

Training and development opportunities

Job summary

2gether Support Solutions Limited is seeking a Catering Assistant at QEQM Hospital on a permanent full-time basis. You will work in our busy canteen and kitchens, delivering friendly, efficient service to staff, patients and visitors while upholding hygiene and food safety standards.

The role is 37.5 hours per week across a rolling rota, five days out of seven, with daytime, evening and weekend shifts. No prior experience required; full training will be provided and you’ll join a supportive team

Qualifications

• Customer service experience is helpful but not essential; full training will be provided.
• Ability to work quickly and accurately in a busy environment.
• Good reading, verbal and written English for clear communication.

Responsibilities

• Serve food and drinks with a smile to create a welcoming atmosphere.
• Keep food prep and serving areas clean, tidy and safe.
• Support kitchen team with basic preparation and equipment care.
• Handle cash and card payments confidently and accurately.
• Follow food safety and hygiene procedures to the highest standards.

Skills

Customer service

Food safety

Cash handling

Teamwork

Job description

About Us

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

Are you passionate about great food and friendly service? Join our team at QEQM Hospital as a Catering Assistant and play a vital role in keeping staff, patients, and visitors fuelled and cared for every day. We are seeking a Catering Assistant based at QEQM Hospital on a permanent full time basis working 5 days out of 7 on a rolling rota. You’ll be at the heart of our hospital catering team, working in our busy canteen and kitchens to deliver excellent customer service, maintain the highest hygiene standards, and help create a welcoming environment for everyone who walks through our doors.

This role is a 12 month fixed-term contract working 37.5 hours per week. The working shifts may include daytime, evening and weekends.

What you’ll be doing:

• Serving food and drinks with a smile, ensuring every customer feels welcome
• Keeping food preparation and serving areas clean, tidy, and safe
• Supporting the kitchen team with basic food preparation and equipment care
• Handling cash and card payments confidently and accurately
• Following food safety and hygiene procedures to the highest standards

What we’re looking for:

• A positive attitude and a commitment to great customer service
• Previous experience in catering, hospitality, or customer service is helpful, but not essential – full training will be provided
• A team player who takes pride in their work and enjoys a fast-paced environment
• Clear communication is key – you’ll be confident engaging with customers, colleagues, and hospital staff
• A proficient level of reading, verbal, and written English is required for this role to ensure effective communication and job performance.

Why work with us?

• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilitiesBlink- Staff communications appViv up- Staff discounts & wellbeing platformDiscounted food in canteenAccess to the blue light card
• We offer discounts and savings that make a difference to you including:Discounted travel, accommodation, airport parking, holidays, skiing and travel extrasSubsidised bus passHealth and beauty, gifts, toys, fashion and entertainmentTraining and development opportunities including BICS and functional skills training
• Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.