Catering Assistant

Sanctuary; Stoke-on-Trent; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Annual leave

Sick pay

Pension

Training

Health support

Life insurance

Parental leave

Flexible hours

Free meals

Discounts

Uniform

Refer a Friend

Job summary

Sanctuary Care is seeking a dedicated Catering Assistant to support the Broadmeadow Court kitchen in Stoke-on-Trent. You will assist with meal preparation and service, helping to ensure nutritious, well-presented meals for residents in a calm, well-organised environment.

Join us to contribute to a not-for-profit mission, with strong training opportunities and a supportive team culture focused on resident well-being and excellent care.

Qualifications

• Experience in catering and meal service for residents.
• Understanding of safe food handling and cleaning.
• Willingness to obtain a food hygiene certificate.

Responsibilities

• Support the catering team with basic food preparation and meal service.
• Present and serve meals to a high standard for residents.
• Follow food hygiene and safety standards at all times.
• Keep kitchen and dining areas clean, safe and welcoming.
• Work collaboratively with colleagues to support residents' daily experience.

Skills

Caring approach

Teamwork

Food safety knowledge

Catering experience

Food hygiene certificate

Communication

Willingness to train

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Catering Assistant

Broadmeadow Court Residential Care Home, Chesterton, Stoke-On-Trent - Broadmeadow Court, ST5 7JG

£12.71 per hour

9 hours per week – no late nights, no split shifts

Cook up your career in care with a better work-life balance

We're excited to welcome a Catering Assistant to support the preparation and serving of nutritious, well-presented meals at Broadmeadow Court Residential Care Home in Chesterton, Stoke-On-Trent - Broadmeadow Court, ST5 7JG, without the long hours or split shifts often found in hospitality. Working as part of a friendly kitchen team, you'll help create a positive dining experience for residents within a calm, well-organised environment.

We're proudly Investors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there.

When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Your role

• Support the catering team with basic food preparation and meal service
• Present and serve meals to a high standard for residents
• Follow food hygiene and safety standards at all times
• Keep kitchen and dining areas clean, safe and welcoming
• Work collaboratively with colleagues to support residents' daily experience

Your skills

• A caring, enthusiastic approach with a genuine interest in older people
• Good teamwork skills and a willingness to support colleagues
• An understanding of safe food handling and cleaning practices
• Previous catering experience and a food hygiene certificate, or willingness to work towards one
• Clear communication skills and a flexible approach

Your rewards

You deserve more than the basics. That's why, alongside 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:

• CQC inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Free meals dependant on shift duration
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
• Free uniform
• Refer a Friend scheme, rewarding you for helping great people join Sanctuary

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.