Catering Assistant

Acis Group; Lincoln; On-site; GBP 18,000 - 21,000; Full time

Job summary

Acis Group seeks a passionate Catering Assistant to support unemployed individuals through food, learning, and opportunity. You will help deliver food preparation, healthy eating, and café services while engaging with learners, partners, and the community to create a welcoming learning environment.

Ideal candidates bring hospitality experience, strong people skills, and a commitment to safeguarding and equal opportunity.

Qualifications

• Experience in delivering Food Preparation and Food Service to learners.
• Experience in delivering a commercial catering operation.
• Experience in meeting Food Hygiene regulations.
• Hospitality knowledge across food prep and front of house.
• Ability to transfer knowledge and enthusiasm to service delivery.
• Experience supporting young people and adults with barriers.
• Ability to identify additional support needs and make referrals.
• Excellent reception and people skills.
• Strong IT skills and independence in work.

Responsibilities

• Deliver catering projects and employability outcomes via our programs.
• Deliver Food Preparation and Food Service skills to learners.
• Deliver Healthy Eating and Cooking classes and café services.
• Support management to promote projects and service delivery.
• Maintain records, handle enquiries, and assist with events.

Skills

People skills

Food preparation

Food service

Front of house

IT literacy

Own vehicle

Job description

Love food, people, and making a difference?

We're looking for a passionate and personable Catering Assistant to join our team and help transform lives through food, learning, and opportunity. This is more than a catering role, it's a chance to use your hospitality skills to support unemployed individuals and those facing barriers to employment, helping them build confidence, develop practical cooking and customer service skills, and take positive steps towards their future. From delivering food preparation and healthy eating sessions, to supporting the day-to-day running of our café and engaging with learners, partners and the wider community, you'll play a vital role in creating a welcoming environment where people can learn, grow and succeed. If you're an experienced hospitality professional with a passion for supporting others and making a real impact, we'd love to hear from you!

What your day to day may look like:

Deliver:

• Building Better Opportunities Project targets and outcomes through our Catering Employability Project, Peopleplus, CLIP and LCC Contracts
• National Vocational Qualifications in Customer Service
• Deliver skills in Food Preparation and Food Service to unemployed individuals
• Deliver Healthy Eating and Cooking classes
• Deliver the commercial element of the Café services

Support management to:

• Promote the projects with referring organisations
• Deliver programmes and service in the Café to build trade and profit
• Deliver support services within the Centre, including project admin tasks, reception cover and liaise with partners/learners/funders
• Deal with general enquiries and signpost accordingly
• Support The Programme Coordinator to organise events
• Maintain records and systems relating to the above key tasks
• Other general duties appropriate to the level of responsibility of the post

What we are looking for:

• Experienced in delivering Food Preparation and Food Service Skills to learners
• Experienced in delivering a commercial catering operation
• Experienced in meeting Food Hygiene regulations
• Educated in all areas of hospitality (food prep and front of house)
• Able to transfer own knowledge, skills and enthusiasm into the delivery of services
• Experienced in supporting and working with young people and adults with barriers and difficulties
• Able to identify the additional support needs of beneficiary groups and individuals and be confident in making appropriate referrals
• Confident and able to take an active part in meetings and outreach activities
• Have excellent reception and people skills
• Have good IT skills
• Prepared to work on own initiative and unsupervised
• Committed to the ethos, work and all operational policies/procedures of the Centre
• Must have own vehicle and clean driving licence

What will make you stand out from the crowd:

• Qualified NVQ Assessor
• Qualifications in PREVENT, Safeguarding, Health and Safety and Equality and Diversity
• Interest in gaining new skills relevant to the post
• Understand the dynamics of the training, employment, education and voluntary sector
• Knowledge of the issues and complexities of the education and employment sector
• Understand the current local employer skills needs
• Experience of utilising promotional materials for hard to reach audiences

As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process including an Enhanced DBS check and you will be required to complete a self declaration form at interview stage. Please note this role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from regulated activity.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.