Catering and Hospitality Manager

Sodexo; Great Ayton; On-site; GBP 38,000 - 45,000; Full time

Job summary

Sodexo is seeking a Catering and Hospitality Manager to lead the catering team at Yarm School. This role involves managing high-quality catering services, building relationships with clients, and ensuring compliance with health and safety standards. The ideal candidate will have experience in school catering, strong leadership skills, and a commitment to delivering excellent service.

Qualifications

• Experience in school catering and hospitality.
• Proven success in managing catering operations.
• Strong relationship-building skills.

Responsibilities

• Manage catering operations to ensure high-quality service delivery.
• Lead and develop a high-performing team.
• Ensure health and safety compliance for all employees.

Skills

Leadership

Client Management

Communication

Change Management

IT Proficiency

Tools

MS Office

Job description

Location:

Yarm, TS15 9EJ

Salary:

Up to £45,000 per annum

Hours:

40 hours per week

Shift Pattern:

Monday to Friday, with some evening and weekend work for events

About the Role:

Sodexo is seeking a dedicated and experienced Catering and Hospitality Manager to lead the catering team at Yarm School and Yarm Preparatory School. You will act as the primary representative for Sodexo and Yarm School, a leading independent school for pupils aged 3 to 18, located in Yarm, North East England. Yarm School includes a Nursery and Pre-Prep (ages 3-7), a Preparatory School (ages 7-11), and a Senior School (ages 11-18), including Sixth Form (ages 16-18). The school features top-class facilities and the prestigious Princess Alexandra Auditorium, which is open to the public.

Your responsibilities include managing the catering operations to ensure the delivery of high-quality services, including pupil and staff feeding, retail outlets, and hospitality services both internally and externally.

Key Responsibilities:

• Operational management of Sodexo catering services to ensure high-quality service delivery.
• Be visible and approachable during service times for pupils and staff; manage hospitality during school closures, weekends, and evenings.
• Build and maintain profitable relationships with clients and the catering team to achieve operational excellence.
• Provide strategic direction for catering and hospitality, promoting Sodexo strategies and best practices.
• Lead, motivate, and develop a high-performing team.
• Support business development and client relationship management, including innovation and financial targets.
• Ensure health and safety compliance for all employees and stakeholders.
• Achieve strategic and operational objectives to deliver excellent service.
• Manage financial reporting, invoicing, and budgeting, including presenting annual budgets to clients and monitoring performance.
• Collaborate with the School Events Coordinator to deliver hospitality for school events and manage the Princess Alexandra Auditorium's catering services.
• Support the Chef Manager at the Preparatory School to provide healthy, innovative, and compliant food options, including allergen management.

What We're Looking For:

• Experience in a similar role within school catering and hospitality.
• Proven success in managing catering operations and events planning.
• Leadership skills to motivate and inspire teams.
• Strong relationship-building and client management skills.
• Experience with change management initiatives.
• Excellent communication and negotiation skills.
• Ability to prioritize and meet deadlines.
• Proficiency in IT systems, including MS Office and electronic management systems.

About Sodexo:

At Sodexo, our purpose is to create a better every day for everyone, building a better life for all. We operate in 55 countries, serving over 100 million consumers daily through our services in Food, Facilities Management, Benefits & Rewards, and Personal & Home Services. We are committed to diversity and inclusion, supporting Employee Networks and being a Disability Confident Leader employer.