Category Merchant - 12 Month Fixed Term Contract

Whole Foods Market IP. L.P.; Greater London; On-site; GBP 48,000 - 65,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a Category Manager to lead strategy and financial performance for assigned categories. You will drive assortment, pricing, and promotions, coordinating with Merchandising Planning, Merchandise Operations, Procurement, Distribution, QA, Marketing and regional leadership.

You will analyze category trends, collaborate with suppliers on new items and exclusive programs, and ensure effective planograms and pricing tactics to sustain competitive advantage.

Qualifications

• Knowledge of retail dynamics, pricing, merchandising and financial analysis.
• Strong collaboration across geographies to drive results.
• Ability to translate data into actionable category strategies.

Responsibilities

• Accountable for financial performance of assigned category through pre-season strategy and planning.
• Develops category strategy, assortment plan and pricing tactics.
• Collaborates with suppliers and internal teams to drive item development and planogram execution.
• Analyzes category performance, trends and competitive pricing.
• Leads negotiations leveraging data-driven insights.

Skills

Retail knowledge

Cross-functional collaboration

Change management

Problem solving

Multitasking

Under pressure

Retail software

MS Office

Category Management

New Product Development

Financial reporting

Financial analysis

Supplier meetings

Education

BA/BS degree, 4-6 years experience

Tools

Microsoft Excel

ERP systems

Job description

Develops category goals & strategies and product assortments through the lens of our core customer, ensuring a strong mix of national brand product relevance, best-in-class local product relevance, and best-in-class private label product relevance - distinguishing Whole Foods Market from our competition. Responsible for business financial performance, developing strategies that drive profitable sales through data-rich, customer centric assortment selection, product development, pricing, presentation, and promotion. Collaborates and works closely with Merchandising Planning, Merchandise Operations, Procurement, Distribution, Quality Assurance, Marketing, Regional Leadership, and our Suppliers to most effectively deliver on category goals and strategies.

Responsibilities:

• Accountable for the financial performance of an assigned category or category area through pre-season strategy and planning.
• Develops category strategy for less complex categories based on financial expectations, category role, category performance, customer and product trends, competitive landscape and WFM differentiators.
• Develops and executes category assortment plan including supplier line reviews, assortment analysis, internal stakeholder collaboration, item planning and forecasting.
• Contributes to category price strategy development and helps ensure development of financially sound and value adding pricing tactics.
• Works with suppliers / vendors to obtain information about new trends and products, potential new items, competitor practices, and other factors that may impact category analysis and planning.
• Works to ensure effective integration of branded / exclusive programs into overall category strategies.
• Partners with support teams to ensure category execution (e.g. new item set up and planogramming).
• Analyzes category performance, trends, and competitive assortment and pricing.
• Engages with suppliers to ensure early insight into trends and products; early and exclusive access to new items; differentiated products, merchandising and promotions and competitive costs.
• Leverages data-driven analyses and insights to support / lead negotiations with current and potential suppliers.
• Supports marketing and promotional events / initiatives.
• Works with business partners to identify, develop, and implement meaningful and measurable testing opportunities.
• Translates and analyzes complex data, ensuring timely and effective communication with all levels of the organization.
• Leverages data-driven analyses and insights to support / lead negotiations with current and potential suppliers.
• Documents learning history for company-wide application.
• Uses analytics to define and drive goals of the team and organization.
• Supports and positively influences / negotiates team financial goals, product mix, business relationships, innovation needs and team culture.
• Communicates and collaborates with key cross-functional stakeholders to co-lead program / project development and ensure effective execution.
• Supports and ensures effective alignment with supply chain / logistics activities.
• In the area of Excluisive Brands, leads project management of new product development lifecycle (Ideation - RFP – BA - Launch).
• May partner with logistics on forecasting and optimizing distribution and supply chain network.
• May collaborate with legal counsel in reviewing and commenting on legal documents / agreements (i.e. PLVA).
• Leverages knowledge, experience, and refined instinct to engage with / influence leadership on category vision development; ensures vision balances both customer and industry perspectives.
• Ensures vision supports higher-level objectives and encompasses a breadth of forward-looking insight.
• Provides coaching and mentoring for new TMs.
• Serves as a resource on WFM capabilities and captainships.

Skills:

• Knowledge of retail business, including all aspects of pricing, merchandising, retail operations, and financial analysis and reporting.
• Comfortable working cross-functionally and across geographies where results are based on cooperation with and influence of others.
• Solid change management skills, demonstrates flexibility to perform in a dynamic environment.
• Creative problem-solving skills, maturity to handle ambiguity.
• Ability to multitask across projects simultaneously.
• Ability to work well and fast under pressure.
• Well-versed in the implementation and use of various retail software solutions.
• Intermediate to advanced skills in Microsoft Office applications.
• CM: Builds Category Management skill set and proficiency.
• EB: Builds EB New Product Development & Management skill set and proficiency.
• Utilizes knowledge to recommend decisions and actions.
• Makes item decisions independently but may leverage team leader for final call on key decisions.
• Proficient in pulling financial reports, analyzing business trends and assessing underlying drivers of results.
• Understands financial goals and guidelines.
• Able to compare business to established targets, develop plans, quantify initiatives and monitor progress.
• Assesses audience needs and clearly communicates in both written and verbal mediums.
• Able to hold supplier meetings independently.

Education & Experience:

• BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience.

The wage range for this position is £47,840.00-£64,584.00 Annual, commensurate with experience.

Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). https://careers.wholefoodsmarket.co.uk/benefits.