Casualty Claims Advocate

International Catalyst Services, LLC; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a leading specialist international wholesale placement broker as a Casualty Claims Advocate in London. You will manage complex claims for a major casualty client based in Australia and New Zealand, providing critical support and advocacy. This hybrid role requires strong claims management expertise and offers opportunities for professional development and a vibrant, inclusive culture.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Career opportunities and benefits

Qualifications

• Good experience in managing complex casualty claims from a broker or insurer.
• Developed knowledge of international casualty insurance and policy forms.
• Ability to work in a fast-paced claims environment and take ownership.

Responsibilities

• Manage Bowring Marsh’s largest casualty account and interface with clients.
• Provide claims support for account renewal and pre-renewal meetings.
• Offer technical advice on claims-related aspects of policy wordings.

Skills

Complex Claims Management

International Casualty Insurance

Insurance Technical Advice

Education

CII Qualification

Job description

R_300841 Casualty Claims Advocate

We are seeking a talented and conscientious individual to join our Casualty Claims team at Bowring Marsh. This hybrid role, which is based in London, will require the advocate to work at least three days a week in the office.

Bowring Marsh is a dedicated specialist international wholesale placement broker for Marsh. Bowring Marsh provides clients with benchmarking, risk transfer solutions and claims advocacy to clients throughout the world through its global insurance placement network.

The advocate will be required to provide excellent claims services to Bowring Marsh’s largest casualty client based in Australia and New Zealand. They will be required to manage the account and ensure the claims are progressing to resolution as smoothly as possible. They will be required to work closely with Bowring Marsh’s claims handling teams, to support its client through any large losses and providing claims advocacy advice on more complex claims.

We will rely on you to:

• Take a lead role in managing Bowring Marsh’s largest casualty account, working with all key stakeholders, interfacing with clients and insurers where required, and always putting the clients’ needs at the heart of what you do.
• Provide claims support to placing colleagues in relation to renewal of the account and attending pre-renewal meetings and discussions.
• Provide insurance and technical advice on policy wordings relating to claims related aspects of wordings.

What you need to have:

• Good experience in managing complex casualty claims, coming from the background of either a broker or insurer.
• Developed knowledge of international casualty insurance and policy forms.
• Be hardworking, good natured, enjoy working in a fast-paced claims environment, with an ability to take ownership of the account and bring about continuous improvements.
• Drive and take the lead in complex claims.

What makes you stand out:

• London Market experience
• CII qualification

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.