Casual Trading Assistant

WWT Limited; Arundel; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a local conservation charity as a Trading Assistant at WWT Arundel, where you’ll provide exceptional customer service and support visitor experiences. Engage with visitors in a beautiful wetland environment, gain product knowledge, and actively contribute to the conservation efforts of the organization.

Benefits

On-the-job training

Opportunities in food hygiene and barista training

Beautiful surroundings

Qualifications

• Must be able to adapt quickly to different roles.
• Experience in customer service preferred.

Responsibilities

• Provide exceptional customer service to all visitors.
• Assist with stock control and epos system usage.
• Promote WWT memberships and experiences.

Skills

Customer Service

Adaptability

Education

GCSE or equivalent

Job description

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We are looking to recruit individuals, who share our passion for incredible customer service, to join the Trading team at Arundel. This is a unique opportunity to work for a local conservation charity and popular visitor attraction.

The role:

• Giving a warm welcome to every visitor to WWT Arundel, demonstrating exceptional standards of customer service
• Understanding the key centre highlights and experiences on offer to inform and enhance our visitors experience
• Gaining exceptional product knowledge and proactively upselling in order to maximise sales
• Actively work to minimise wastage with stock control measures and participate in stock handling through organising deliveries and assisting with stock takes
• Adhering to the WWTs cash handling procedures with effective use of the epos system
• Promote the WWT where ever possible in order to drive membership sales
• The Trading Assistant will be required to work across visitor services, retail and catering departments, depending on the needs of the organisation.

What we are looking for:

• Someone able to adapt quickly to different roles
• The successful candidate will be educated to GCSE or equivalent

What we can offer you:

• Beautiful surroundings – you’ll be based in the heart of the Wetland Centre
• On-the-job training is given, with opportunities to take part in food hygiene, customer service training and barista training

A great opportunity to really make a difference. You’ll be working for an organisation that is dedicated to protecting wetland habitats and saving species around the world from extinction, whilst inspiring visitors and encouraging them to get closer to nature.

The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people.We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.