Casual Sales Assistant

EVANS CYCLES; Guildford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a renowned local bike shop as a Sales Assistant, where your passion for cycling and customer service will shine. In this role, you'll engage with customers, providing expert guidance on bicycles and accessories while ensuring a welcoming store environment. With a focus on exceptional service and product knowledge, you'll help customers find exactly what they need to enhance their cycling experience. This dynamic position offers the chance to be part of a team that values knowledge, passion, and community, making every day an opportunity to inspire and assist cycling enthusiasts.

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to handle cash and credit transactions accurately.

Responsibilities

• Assist customers in finding bicycles and accessories.
• Engage with customers to meet sales targets and upsell products.
• Manage inventory and ensure store organization.

Skills

Customer Service

Product Knowledge

Sales Skills

Cash Handling

Inventory Management

Education

High School Diploma

Job description

About Us:

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

We are looking for someone who can predominately work during the week and occasionally at the weekend. This role has no guaranteed hours of work; hours can therefore vary from week to week, and as a result, some weeks there may be no hours of work offered.

Responsibilities:

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.