Casual Site Lettings Assistant

Maiden Erlegh School in Reading; Normanton on Trent; Sur place; GBP 1 378 000 - 1 929 000; Temps partiel

Avantages offerts par ce poste

Hybrid Working

Pension Scheme

Annual Leave

Professional Development

Perkbox

Wellbeing and Health

Employee Assistance Programme

Résumé du poste

Maiden Erlegh Trust is seeking a Casual Site Lettings Assistant to support the safe and orderly use of school premises during lettings, including evenings, weekends and school holidays. You will act as key holder, open/close premises and respond to health and safety matters to ensure smooth operations and learning continuity.

The role requires practical site tasks, coordination with lettings users, and maintaining a welcoming, secure environment. Casual hours are involved.

Qualifications

• Excellent communication and interpersonal skills for working with lettings users, colleagues, students, parents and carers.
• Experience in a customer-facing role and similar environment.
• Ability to prioritise tasks, take initiative, work independently and in a team.
• Willingness to work casual hours during evenings, weekends and school holidays.
• Knowledge of health and safety, and building maintenance basics.
• Reliable, confidential and responsible with a strong sense of ownership.
• Commitment to safeguarding and promoting welfare of children and young people.

Responsabilités

• Support the safe use of school premises during lettings periods by communicating health and safety policy and emergency procedures.
• Maintain site security by acting as key holder and opening/closing the school as required.
• Ensure lettings areas are tidy, safe, secure and ready for normal use.
• Prepare and restore lettings areas and assist with equipment and furniture.
• Monitor areas through facility inspections and report defects or concerns.
• Report issues to Site Manager or appropriate manager and take action as needed.
• Undertake practical site tasks including minor maintenance and cleaning duties.
• Direct visitors and lettings users to the correct hire area and provide contact points.
• Maintain professional relationships with lettings users and staff across sites.

Connaissances

Communication

Interpersonal skills

Customer service

Health and safety awareness

First Aid (desirable)

Description du poste

The Casual Site Lettings Assistant supports the safe, secure and effective use of school premises during extended hours, including evenings, weekends and school holidays. The role is accountable for helping ensure that areas used for lettings are safe, tidy, secure and ready for normal school use, so that school operations and learning can continue without disruption.

This is a practical, site-based role with responsibility for opening and closing premises, supporting lettings users, responding to health and safety matters, undertaking practical site tasks and helping maintain a safe and orderly environment during lettings periods. The postholder will act as key holder and as the person in charge in the event of an emergency during lettings periods.

The role requires effective relationships with lettings users, school colleagues, site colleagues and other Trust colleagues, and may involve working across different sites across Maiden Erlegh Trust as required.

As a Disability Confident employer we want to ensure everyone can perform at their best when applying to work with us.

Key Responsibilities

• Support the safe use of school premises during lettings periods by communicating health and safety policy and emergency procedures, dealing with health and safety matters as they arise, and acting as the person in charge in the event of an emergency.
• Maintain site security by acting as key holder, opening and closing the school before and after lettings, ensuring the school is secure and keeping classrooms locked when not in use.
• Ensure areas used for lettings are tidy, safe, secure and ready for normal school use, supporting school operations and learning without disruption.
• Prepare and restore lettings areas by assisting with equipment, tables and chairs, including during examination periods, and ensuring spaces are left ready for subsequent use.
• Monitor the condition of areas used for lettings by carrying out facility inspections, identifying site, safety or maintenance concerns, and taking appropriate action within the responsibilities of the role.
• Report defects, damage, site concerns and damage caused by lettings users to the Site Manager, School Business Manager or appropriate manager.
• Undertake practical site tasks, including minor maintenance, cleaning duties and manual site-related tasks, to help keep premises safe, suitable and inviting for lettings customers.
• Direct visitors and lettings users to the designated area of hire and provide a professional and helpful point of contact for users of the premises.
• Maintain effective professional relationships with lettings users, school colleagues, site colleagues and other stakeholders to support the safe and efficient use of school premises.
• Work effectively with the site team and other colleagues, carry out duties in line with Maiden Erlegh Trust expectations, policies and procedures, and work across different sites across Maiden Erlegh Trust as required.
• Treat users of the premises professionally and with appropriate confidentiality.
• Undertake other reasonable duties appropriate to the role as requested.

Further details of responsibilities and requirements can be found in the Job Description and Person Specification.

The Ideal Candidate

• Has communication and interpersonal skills suitable for working with lettings users, colleagues, students, parents and carers, and external agencies.
• Has experience in a customer-facing role and demonstrable experience of working in a similar environment.
• Can prioritise tasks, take initiative, work independently and work within a team environment so that lettings areas remain safe, orderly and ready for use.
• Has a proactive and flexible approach to work, including casual hours as required during evenings, weekends and school holidays.
• Has knowledge of health and safety, knowledge and experience of building maintenance, and practical maintenance skills relevant to maintaining safe and inviting premises for lettings customers.
• Can identify and report defects or damage to support the safe use of school premises.
• Is reliable and trustworthy, with a sense of responsibility and ownership.
• Can maintain confidentiality at all times.
• Is committed to self-development and willing to learn, develop personal skills and undertake training to enhance knowledge and skills.
• Is committed to safeguarding, equality and promoting the welfare of children and young people, with suitability to work with children and ability to work across different sites across the Trust as required.
• A First Aid qualification is desirable.

About Maiden Erlegh Trust

Maiden Erlegh Trust is a growing community of schools across Berkshire and Oxfordshire, working together to deliver the best possible education for every child and young person. With around 800 staff and 5,000 students across nine schools, including primary, secondary, special, and alternative provision, we are proud of the diversity that shapes our expertise.

We Aim High, Be Inclusive, and Work Together

These values drive our focus on high-quality education for all, through collaboration, inclusion, and continuous improvement.

Through the Maiden Erlegh Institute, colleagues access high-quality professional learning at every stage of their career, supported by mentoring, leadership opportunities, and our annual MET Staff Conference—a day that unites our whole team in sharing best practice and learning.

Joining our Trust means being part of a community that invests in people and values expertise; it is about playing a direct role in shaping the lives and outcomes of young people.

About the School

Maiden Erlegh School in Reading is an ambitious, over-subscribed 11-16 secondary school in an urban context which is as committed to the welfare of students and staff as it is to our high-quality education. Staff wellbeing is a key focus of the school. Staff voice is very important to us in determining both our change management plans and our ongoing wellbeing objectives. Our school benefits from excellent, modern facilities and teaching spaces and we are very proud of our vibrant, diverse and engaging students who work hard and have high aspirations.

Benefits of Working with Maiden Erlegh Trust

Staff wellbeing and professional development are central to how we work. Colleagues benefit from a wide range of opportunities and schemes, including:

• Pension Scheme - Generous employer contributions through the Teachers’ Pension Scheme or Local Government Pension Scheme
• Annual Leave - Generous entitlement, increasing with length of service
• ME Day - One additional day’s leave each year for a significant personal event
• Professional Development - Extensive CPD through the Maiden Erlegh Institute, annual Trust Conference and apprenticeship opportunities
• Hybrid Working - Flexible working arrangements for eligible roles
• Perkbox - Discounts, wellbeing resources and monthly perk points
• Wellbeing and Health - Free flu vaccinations and eye tests (where eligible)
• Employee Assistance Programme - 24/7 support and discount schemes
• Mental Health First Aid Support
• Recognition and Community - Celebrating achievements and milestones across #TeamMET

Employee Referral Scheme

Working for our Trust means contributing to something larger by supporting the education and life chances of children and young people every day.

Maiden Erlegh Trust is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children. The successful candidate will be subject to an enhanced DBS check and satisfactory references.