Casual Sales Assistant - Evans Cycles

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the cycling sector is seeking a passionate Sales Assistant to join their Birmingham store. In this role, you will provide outstanding customer service, helping customers find the perfect bicycles and accessories. Your product knowledge will shine as you engage with customers, ensuring they have the best experience possible. Join a team that values knowledge, passion, and a commitment to quality service, and be part of a dynamic environment that promotes cycling as a lifestyle.

Qualifications

• Exceptional customer service skills with a friendly demeanor.
• Strong product knowledge in bicycles and accessories.
• Experience in sales and cash handling.

Responsibilities

• Provide exceptional customer service and assist with product selection.
• Engage with customers to identify their needs and recommend products.
• Manage inventory and ensure store cleanliness.

Skills

Customer Service

Product Knowledge

Sales

Cash Handling

Stock Management

Merchandising

Safety Protocols

Job description

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Client:

Frasers Group

Location:

Birmingham, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

0fd5fd36a08f

Job Views:

12

Posted:

01.05.2025

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Job Description:

Company Description

About Us:

We’ve come a long way from the local shop in Kennington Road, London. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion, and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.