Casual Sales Assistant

EVANS CYCLES; Burton-on-Trent; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player in cycling is seeking a passionate Sales Assistant to join their team. In this role, you'll provide exceptional customer service, assisting customers in finding the right bicycles and accessories to enhance their cycling experience. You'll develop deep product knowledge, stay informed about the latest trends, and engage with customers to meet their needs. This position offers a dynamic work environment where your contributions will directly impact sales and customer satisfaction. If you have a love for cycling and enjoy helping others, this opportunity is perfect for you!

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to develop product knowledge in bicycles and accessories.

Responsibilities

• Greet and assist customers, providing guidance on product selection.
• Engage with customers to identify needs and recommend products.

Skills

Customer Service

Product Knowledge

Sales Techniques

Cash Handling

Education

High School Diploma

Job description

About Us:

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Role: Sales Assistant at Evans Cycles

As a Sales Assistant, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

This role has no guaranteed hours of work; hours can vary from week to week, and some weeks there may be no hours offered.

Responsibilities:

1. Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and providing guidance on product selection.
2. Product Knowledge: Develop a deep understanding of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
3. Sales: Engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling to meet sales targets.
4. Stock Management: Assist with inventory management, including restocking shelves, checking stock levels, and reporting discrepancies.
5. Cash Handling: Handle cash, credit card transactions, and other payment methods accurately at the point of sale.
6. Merchandising: Help display products attractively and maintain an organized store environment.
7. Safety: Promote and adhere to safety protocols, including ensuring customers are fitted with appropriate safety gear.