Casual Sales Assistant

EVANS CYCLES; Sheffield; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player in the cycling market seeks a dynamic Sales Assistant to join their team. This role is perfect for individuals passionate about cycling and customer service. You will engage with customers, providing expert product knowledge and ensuring a welcoming store environment. Responsibilities include assisting with sales, managing inventory, and promoting safety protocols. Join a company that values knowledge, passion, and exceptional service, and be part of a team that helps customers find their perfect cycling solutions.

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to develop product knowledge about bicycles and accessories.

Responsibilities

• Greet and assist customers in a friendly manner.
• Engage with customers to identify needs and recommend products.
• Assist with inventory management and stock organization.

Skills

Customer Service

Product Knowledge

Sales Techniques

Cash Handling

Education

High School Diploma

Job description

About Us:

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion, and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Title: Sales Assistant at Evans Cycles

As a Sales Assistant, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Note: This role has no guaranteed hours of work; hours can vary week to week, and some weeks may have no hours offered.

Responsibilities:

1. Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and guiding product selection.
2. Product Knowledge: Develop a deep understanding of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
3. Sales: Engage with customers to identify needs and recommend appropriate products, upselling and cross-selling to meet sales targets.
4. Stock Management: Assist with inventory management, including restocking, checking stock levels, and reporting discrepancies.
5. Cash Handling: Handle cash, credit card transactions, and other payments accurately.
6. Merchandising: Help display products attractively and keep the store organized.
7. Safety: Promote and follow safety protocols, including fitting customers with appropriate safety gear.