Casual Sales Assistant

EVANS CYCLES; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in the cycling sector is seeking a passionate Sales Assistant to join their team. In this role, you will provide exceptional customer service, helping customers find the right bicycles and accessories while ensuring the store is well-organized. Your product knowledge will play a crucial role in guiding customers through their choices, and your sales skills will help meet store targets. This position offers a unique opportunity to work in a dynamic environment where cycling enthusiasts come to discover the best products for their needs. If you thrive in a customer-focused role and have a passion for cycling, this is the perfect opportunity for you.

Qualifications

• Exceptional customer service skills and ability to assist customers effectively.
• Strong product knowledge of bicycles and cycling accessories.

Responsibilities

• Greet and assist customers in a friendly manner, providing product guidance.
• Manage stock levels and assist with inventory management.

Skills

Customer Service

Product Knowledge

Sales Skills

Cash Handling

Stock Management

Safety Protocols

Job description

About Us:

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

This role has no guaranteed hours of work, hours can therefore vary from week to week; as a result, some weeks there may be no hours of work offered.

Responsibilities:

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.