Casual Sales Assistant

TN United Kingdom; Livingston; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading company in fashion retail is seeking exceptional Sales Assistants to join their team. The role involves providing excellent customer service, maintaining store standards, and driving sales through effective communication and teamwork. Candidates should be passionate about fashion and possess strong retail experience.

Qualifications

• Excellent communication skills are essential.
• Retail experience is required.

Responsibilities

• Greet customers and provide assistance.
• Process cash and card transactions.
• Maintain store standards and customer service.

Skills

Communication

Teamwork

Retail Experience

Customer Focus

Job description

Job Description

To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they are aware you are there to help.
• Ask open questions to discover customers' needs.
• Recommend, select, and locate the correct merchandise for customers' needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay aware of the latest trends and remain fully updated on product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about the brand, the products we sell, and our store.
• Offer alternatives and suggest add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all company policies and procedures at all times.

Qualifications

Skills and Knowledge

• Excellent communication skills.
• Ability to work effectively within a team environment.
• Retail experience.
• Customer-focused attitude.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion-conscious and trend-aware.
• Flexible and reliable.

Additional Information

Think without limits - Think fast, fearlessly, and bring the team along.

Own it and back yourself - Take ownership of your role, responsibilities, and results.

Be relevant - Stay relevant to our people, partners, and the planet.

This role has no guaranteed hours; hours can vary weekly, and there may be weeks without any hours offered. Please ask for more information.