Casual Sales Assistant

CRUISE; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury fashion destination in Edinburgh is seeking driven Sales Assistants. The role involves providing exceptional customer service, maintaining store standards, and assisting customers with their purchases. Ideal candidates are passionate about fashion and have excellent communication skills.

Qualifications

• Excellent communication skills required.
• Must be customer-focused and able to work in a team.

Responsibilities

• Greet customers warmly and assist with their needs.
• Process transactions and maintain store standards.
• Provide information on offers and educate customers.

Skills

Communication

Teamwork

Customer Focus

Job description

CRUISE is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, CRUISE offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
• Ask open questions to understand customers' needs.
• Recommend, select, and locate the correct merchandise for customers.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about CRUISE, the brands, and the products we sell.
• Offer alternatives and suggest add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all CRUISE policies and procedures.

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

This role has no guaranteed hours; hours of work can vary from week to week, and there may be weeks with no hours offered.

Skills and Knowledge

• Excellent communication skills
• Able to work effectively within a team environment
• Customer focused

Personal Qualities

• High energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner
• Fashion-conscious and trend-aware
• Flexible and reliable