Casual Sales Assistant

Frasersgroup; Leeds; On-site; GBP 18,000 - 23,000; Full time

Job summary

Frasersgroup in Leeds is seeking a friendly retail assistant to greet customers, help them find the right product, and deliver a high level of service at every touchpoint from the door to the till. You’ll keep the shop floor tidy, well-stocked and visually appealing.

Replenishment, fast and accurate transactions, and promoting offers will be part of your daily duties. Join a team that values reliability, flexibility and a customer-first mindset.

Qualifications

• Welcoming, friendly attitude and a positive mindset.
• Retail or customer service experience is a bonus but not required; training provided.
• Motivation to deliver results and pride in your work.
• Flexibility and reliability, especially during peak trade.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot upsell opportunities.

Skills

Confidence

Customer focus

Team player

Communication

Reliability

Job description

What You'll Do

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

What You'll Bring

• A confident, friendly, positive attitude.
• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.

Our values shape every shift, every conversation, every decision:

• Think Without Limits : Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.