Casual Sales Assistant

Frasers Group; Dunstable; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in the retail sector is seeking a passionate Sales Assistant to join their team. In this engaging role, you will provide exceptional customer service, helping customers find the perfect bicycles and accessories to enhance their cycling experience. Your product knowledge and sales skills will be key to meeting sales targets while ensuring the store remains organized and welcoming. This part-time position offers a unique opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and store success. If you love cycling and enjoy helping others, this role is perfect for you!

Qualifications

• Exceptional customer service skills are essential for this role.
• Deep understanding of bicycles and cycling accessories is required.

Responsibilities

• Assist customers with product selection and provide guidance.
• Manage inventory and ensure the store is organized and clean.

Skills

Customer Service

Product Knowledge

Sales

Stock Management

Cash Handling

Merchandising

Safety Protocols

Job description

About Us
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information
This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.

Seniority level

Entry level

Employment type

Part-time

Job function

Retail