Casual Sales Assistant

FLANNELS; Dartford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading luxury fashion destination is seeking exceptional Sales Assistants to enhance customer experience in their Dartford store. The role involves greeting customers, providing product knowledge, and maintaining high service standards. Ideal candidates will be fashion-conscious, enthusiastic, and possess excellent communication skills.

Qualifications

• High energy to drive projects to completion.
• Confident and assertive with a positive attitude.
• Passion for fashion retail.

Responsibilities

• Greet customers and provide assistance.
• Process cash and card transactions.
• Maintain store standards and customer service.

Skills

Excellent communication skills

Customer-focused

Able to work effectively within a team environment

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
• Ask open questions to understand customers' needs.
• Recommend, select, and locate the correct merchandise for customers.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and suggest additional sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

This role has no guaranteed hours; hours of work may vary weekly, and there may be weeks with no hours offered.

Skills and Knowledge

• Excellent communication skills
• Able to work effectively within a team environment
• Customer-focused

Personal Qualities

• High energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner
• Fashion-conscious and trend-aware
• Flexible and reliable