Casual Sales Assistant

HOUSE OF FRASER; Aylesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

Une entreprise de vente au détail bien établie recherche un Vendeur Occasionnel pour rejoindre son équipe dynamique. Le rôle implique d'accueillir les clients, de maintenir des normes de présentation élevées et de contribuer à l'expérience d'achat. Les candidats doivent avoir une expérience client pertinente et une passion pour le service à la clientèle, avec la capacité de travailler en équipe et d'atteindre des objectifs de vente.

Qualifications

• Expérience client pertinente.
• Passion pour améliorer l'expérience d'achat.
• Capacité à travailler en équipe.

Responsibilities

• Accueillir et engager les clients.
• Maintenir les normes de présentation.
• Résoudre les requêtes des clients efficacement.

Skills

Communication efficace

Travail en équipe

Expérience client

Passion pour l'expérience client

Capacité à atteindre des objectifs de vente

Job description

About House of Fraser:

House of Fraser is a department store group with locations across the UK and Ireland, renowned as one of the most recognized names on the high street. With a heritage spanning over 170 years and a portfolio of more than 500 global brands, we are embarking on an exciting new chapter and are seeking dynamic candidates to join our team.

The Role of Casual Sales Assistant:

This role may involve working across GAME and/or the Home Department.

Key Accountabilities:

• Greet and engage with customers upon arrival, addressing initial queries such as 'where is buy and collect.'
• Assist customers with security tags left on at barriers.
• Support nearby tills if necessary.
• Deliver an exceptional customer experience that stands out in the marketplace.
• Help style customers with attention to detail by actively listening to their needs.
• Introduce and demonstrate enthusiasm for all multi-channel services to promote sales and foster customer loyalty.
• Resolve customer queries effectively, whether face-to-face or via telephone.
• Maintain replenishment standards and ensure stockroom and back-of-house areas are well-organized to ensure product availability.
• Maintain high standards of personal presentation.
• Participate actively in in-store events, offering ideas and feedback for improvements.
• Uphold sophisticated retail and visual standards to attract customers and boost sales.
• Contribute to loss prevention efforts within the store.
• Adhere to all health and safety policies at all times.
• Think quickly and fearlessly, inspiring the team.
• Take ownership of your role, responsibilities, and results.
• Remain relevant to our people, partners, and the planet.

This role does not guarantee fixed hours; working hours may vary weekly, and there may be weeks without any scheduled hours.

Essential Skills:

• Relevant customer-facing experience aligned with the role.
• A passion for enhancing the shopping experience for customers.
• A desire and ability to meet sales targets.
• Effective communication skills with colleagues and customers.
• Ability to work well within a team.