Casual Room Attendant

The Lowry Hotel Ltd; Stretford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Uniform and Meals on duty provided

Team member discount rate and discount

Access to online training facilities

Death in Service Benefit

Job summary

The Lowry Hotel in Manchester is looking for a Room Attendant to join our housekeeping team. You will keep guest bedrooms and public areas to a high standard, ensuring comfort and privacy for our guests.

Flexibility is essential as shifts include weekends; previous experience in a similar role is preferred, and you will work independently as well as part of a team, communicating clearly with colleagues throughout the day.

Qualifications

• Experience in a similar role is preferred.
• Ability to work on own and as part of a team.
• Excellent communication and organisational skills are essential.

Responsibilities

• Clean guest bedrooms to a high standard and ensure rooms are well presented.
• Maintain standards of cleanliness, product presentation and customer care in guest rooms and public areas.
• Ensure security of guest belongings to create comfort and confidence.
• Understand and follow departmental standards and communicate with colleagues to deliver quality standards.

Skills

Excellent communication

Organisational skills

Independent with team collaboration

Time management

Job description

The exciting role of Room Attendant has arisen within The Lowry Hotel - Manchester’s Iconic
five-star hotel. Working within the housekeeping department, you will be
responsible for cleanliness of the guest bedroom ensuring that these are
serviced to a high standard.

Your main
responsibilities are to consistently achieve the standards of cleanliness,
product presentation and customer care in all guest rooms and public areas to
create a warm, friendly, and comfortable environment for our guests.
Ensuring the appropriate level of security for all guest belongings to create a
feeling of comfort and confidence. To know and demonstrate the
departmental standards of performance and co-operate & communicate with
colleagues and always support the delivery of quality standards

The ideal candidate
will have previous experience in a similar role and have the ability to work on
their own as well as part of a team. Excellent communication and organisational
skills are essential and the ability to manage their own day with little supervision.

The hours of work
are on a shift basis including weekends. The start and
finish times vary dependent on business, therefore flexibility within the role
is essential.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests.

Benefits include:

• Uniform and Meals on duty provided
• Unique team member discount rate and discount off all food and drink. Friends and family discount also available.
• Access to discounted rates with Millennium and Copthorne Hotels
• Access to online training facilities with Flow
• Death in Service Benefit for contracted employees

The Lowry hotel is an equal opportunities employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

You must meet the legal requirements to work in the UK.