Room Attendant

The Lowry Hotel Ltd; Salford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Uniform and Meals on duty provided

Team member discount rate and family/f

Discounted rates with Millennium and /

Job summary

The Lowry Hotel is seeking a Room Attendant for its housekeeping team in Manchester. You will be responsible for cleaning guest bedrooms to a high standard and supporting the delivery of quality service across public areas.

Excellent communication and organisational skills are essential, with the ability to work both independently and as part of a team. Shifts include weekends and vary in start/end times to meet business needs.

Qualifications

• Previous experience in a similar housekeeping role.
• Excellent communication and organisational skills are essential.
• Ability to manage own day with little supervision.
• Teamwork and customer care in a guest-facing environment.

Responsibilities

• Clean guest bedrooms to a high standard.
• Maintain standards of cleanliness and product presentation.
• Ensure security of guest belongings.
• Communicate with colleagues and support quality delivery.
• Work with flexible shifts, including weekends.

Skills

Experience in similar role

Excellent communication

Organisational skills

Ability to work independently

Job description

The exciting role of Room Attendant has arisen within The Lowry Hotel - Manchester’s Iconic five-star hotel. Working within the housekeeping department, you will be responsible for cleanliness of the guest bedroom ensuring that these are serviced to a high standard.

Your main responsibilities are to consistently achieve the standards of cleanliness, product presentation and customer care in all guest rooms and public areas to create a warm, friendly, and comfortable environment for our guests. Ensuring the appropriate level of security for all guest belongings to create a feeling of comfort and confidence. To know and demonstrate the departmental standards of performance and co-operate & communicate with colleagues and always support the delivery of quality standards

The ideal candidate will have previous experience in a similar role and have the ability to work on their own as well as part of a team. Excellent communication and organisational skills are essential and the ability to manage their own day with little supervision.

The hours of work are on a shift basis including weekends. The start and finish times vary dependent on business, therefore flexibility within the role is essential.

The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests.

Benefits include:

• Uniform and Meals on duty provided
• Unique team member discount rate and discount off all food and drink. Friends and family discount also available.
• Access to discounted rates with Millennium and Copthorne Hotels
• Access to online training facilities with Flow
• Death in Service Benefit for contracted employees

The Lowry hotel is an equal opportunities employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

You must meet the legal requirements to work in the UK.

Compensation: Competitive salary