Casual Retail Assistant

GSF Car Parts; Daventry; On-site; GBP 10,000 - 20,000; Full time

Job summary

GSF Car Parts is looking for a Casual Retail Assistant in Daventry. This entry-level position focuses on delivering exceptional customer service and maximising sales through face-to-face interactions. Candidates should have a customer service background and enjoy working in a team environment.

Qualifications

• Proven customer service or sales/retail experience within a customer-facing role.
• Target driven and motivated to achieve results.
• Confident user of IT and computer systems.

Responsibilities

• Serve trade and retail customers for click and collect and general orders.
• Pick relevant parts from the warehouse to fulfill customer orders.
• Assist the sales team on sales of product promotions.

Skills

Customer service

Sales

Attention to detail

Job description

Join to apply for the Casual Retail Assistant role at GSF Car Parts

4 days ago Be among the first 25 applicants

Join to apply for the Casual Retail Assistant role at GSF Car Parts

Get AI-powered advice on this job and more exclusive features.

About The Role

At GSF Car Parts, the role of a Casual Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales; servicing click and collect orders and developing sound customer relationships.

About The Role

At GSF Car Parts, the role of a Casual Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales; servicing click and collect orders and developing sound customer relationships.

Main Duties Include

• Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible.
• Pick relevant parts from the warehouse to fulfil customer orders.
• Assisting the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed.
• Fully satisfy customer needs in respect of any part orders, returns, or queries they may have.
• Check customer returns for resale, warranty or surcharge.
• Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales of product promotions.
• Utilise the E-learning portal to develop product knowledge and improve performance.
• Ensure that the customer facing areas of the branch are kept clean and tidy.
• Develop strong working relationships with customers and understand their garage needs.
• Always promote a good image of the company by always representing our values and maintaining a professional appearance.
• Ensure that the customer facing areas of the branch are kept clean and tidy.
• Always working towards the achievement of relevant set KPI’s.
  
  

Working Hours

Casual basis to cover sickness and annual leave. Will include weekend working.

About You

What you'll need to succeed:

• Proven customer service or sales/retail experience within a customer facing role.
• Target driven and motivated to achieve results.
• Excellent customer service skills.
• Ability to adopt a positive approach to customer queries, pro-actively seeking resolutions.
• Confident user of IT and computer systems.
• The ability to work well with others.
• Excellent attention to detail.
• Knowledge of car parts or the automotive industry would be advantageous but isn't essential.
• Knowledge of MAM, Allicat, MS Office is desirable.
  
  

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at GSF Car Parts by 2x

Sign in to set job alerts for “Retail Assistant” roles.

Rugby, England, United Kingdom 1 week ago

Rugby, England, United Kingdom 1 week ago

Rugby, England, United Kingdom 21 hours ago

Bicester, England, United Kingdom 4 days ago

Temp Sales Assistants - Smiggle UK - Brighton

Northampton, England, United Kingdom 5 hours ago

Banbury, England, United Kingdom 5 days ago

Team Member (Stock) - Northampton Riverside (N93724)

Northampton, England, United Kingdom 2 weeks ago

Daventry, England, United Kingdom 1 week ago

Daventry, England, United Kingdom 3 months ago

Northampton, England, United Kingdom 2 weeks ago

Northampton, England, United Kingdom 1 day ago

Bicester, England, United Kingdom 2 weeks ago

Bicester, England, United Kingdom 2 weeks ago

Bicester, England, United Kingdom 1 week ago

Bicester, England, United Kingdom 4 days ago

Northampton, England, United Kingdom 51 minutes ago

Walcote, England, United Kingdom 1 month ago

Rugby, England, United Kingdom 3 weeks ago

Bicester, England, United Kingdom 2 months ago

Summer Temp - Stock Replenisher - NORTHAMPTON

Northampton, England, United Kingdom 3 weeks ago

Warwickshire, England, United Kingdom 1 month ago

Stratford-Upon-Avon, England, United Kingdom 1 month ago

Northampton, England, United Kingdom 1 week ago

Rugby, England, United Kingdom 5 days ago

Warwick, England, United Kingdom £14,718.00-£14,718.00 2 weeks ago

Rugby, England, United Kingdom 5 days ago

Northampton, England, United Kingdom 1 week ago

Corley, England, United Kingdom 21 hours ago

Bletchley, England, United Kingdom £12.21-£12.21 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.