Casual Residence Support Worker, Justice (Surrey)

Connective; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading nonprofit organization in the social services sector is seeking a Casual Residence Support Worker to assist residents transitioning from correctional institutions. This role involves overseeing residents, maintaining organized files, and ensuring a safe environment. Candidates should have a diploma in Criminology or Social Services and skills in crisis management and sensitivity. Flexible working hours are required, reflecting the needs of residents.

Benefits

Competitive benefits package

Access to staff mental health supports

Career and personal development opportunities

Access to On-Demand Pay

Qualifications

• Preferred one year's related experience.
• Clear ability to respond in crisis situations.
• Professional or lived experience with vulnerable populations.

Responsibilities

• Support residents transitioning from correctional institutions.
• Maintain care plans and supervise residents.
• Ensure facility safety and compliance with rules.

Skills

Crisis Management

Flexibility

Motivation

Sensitivity

Education

Diploma in Criminology or Social Services

Job description

Casual Residence Support Worker, Justice (Surrey)

Surrey, BC, Canada

Job Description

Posted Thursday, June 5, 2025 at 7:00 AM

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

This is a Criminal Justice focused role where you will work with 17-20 men that were previously incarcerated.

STATUS AND CLASSIFICATION
Union. This position is open to applicants of all genders.

HOURS

In Surrey:

Days (06:00 – 14:00)

Evenings (14:00 – 22:00 or 16:00 – 00:00)

Overnights (22:00 – 06:00)

These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.

KEY ACCOUNTABILITIES

• Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives
• Assists the Program Manager and other staff in the identification of potential problems and reports any difficulties
• Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
• Ensures residents follow the terms of their residency and are aware of the rules of the facility
• Supervises residents, volunteers, and activities while on shift, including maintaining case notes and the logbook
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, food services, and safety

EXPERIENCE AND SKILLS

• A Diploma in Criminology or Social Services and one-year of related experience is preferred; inhouse training can be provided for the right candidate
• Previous experience working with parolees under conditional release in a halfway house environment or with inmates of federal institutions is preferred
• Professional or lived experience working with vulnerable populations experiencing multiple barriers
• A demonstrated and clear ability to respond well in crisis situations
• Ability to provide a high level of motivation, flexibility, and sensitivity to residents

REQUIREMENTS

• Ability to successfully complete an Enhanced Security Clearance
• Ability to successfully pass a reference check

Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirement

• Ability to successfully pass a TB screening
• Permanent Residency or Canadian Citizenship

COMPENSATION

As Connective is a unionized environment, the starting wage is $25.95 per hour plus 10.6% in lieu of vacation pay and benefits. The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.