Casual Receptionists

Dudley Metropolitan Borough Council; Hasbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dudley Council is seeking a proactive receptionist at Halesowen Leisure Centre to provide an efficient first point of contact for customers and to support front‑of‑house operations.

You will handle telephony, ticket issues and cash receipts, maintain simple cash reports and assist with booking entries within audit guidelines; attendance at regular training sessions is expected.

Responsibilities

• Provide efficient and professional first point of contact for customers at the facility at Halesowen Leisure Centre.
• Provide a reception service covering telephony, ticket issues, receipt of cash, maintaining daily cash reports, booking entries for facility within the guidelines for audit control under the standing orders of the Local Authority.
• You will be expected to attend and undertake regular staff training sessions when required.

Job description

The successful candidates can expect to provide an efficient and professional first point of contact for customers at the facility at Halesowen Leisure Centre. Provide a reception service covering telephony, ticket issues, receipt of cash, maintaining daily cash reports, booking entries for facility within the guidelines for audit control under the standing orders of the Local Authority You will be expected to attend and undertake regular staff training sessions when required

About Dudley Council

It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents