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Patient Related Tasks
- To direct patients, staff and visitors to all areas of the hospital.
- To escort patients between departments, wards, buildings.
- To transfer patients in a safe and appropriate manner to and from the wards and departments via means of walking, wheelchair, stretcher or beds.
- Use of task management system (HIVE) to enable effective management of activity within the portering service including the use of a two-way radio system.
- To convey blood specimens in a safe manner from wards/departments to Pathology department.
- Conveyance of patient notes and x-rays to and from wards/departments.
- Removal of deceased bodies from wards/departments to the mortuary in a safe and dignified manner and to assist in viewing in the absence of the mortuary technician.
- To accept coroners cases into the mortuary in the absence of the mortuary technician.
- Conveyance of deceased patients from ambulance to the mortuary.
- To replace medical gases where necessary on wards/departments for the requirements of patients within the contracted hours.
- To assist in the transfer of seriously injured patients from the ambulance/helicopter to the A & E department.
- To use the designated blood tracking system to give a more traceable structure for the benefit of both the patient and the department.
- To help the movement of medical supplies.
- To help transport, where specifically requested, in a safe manner patients from wards to theatres and vice versa after hours, between 20:00pm-08:00am.
- Assisting deceased patients to be pat-slid across from trolleys to the bed with assistance from the nursing staff.
- To attend emergency incidents and support clinical staff in the event of cardiac arrests, major haemorrhage activations, fire alarm activations and major incidents.
- To assist staff on the day case unit to transport patients to and from wards.
- To assist new starter inductions on the “buddy” programme where required.
- Respond to and complete tasks scheduled or by ad hoc request as per company policy within the specified timeframes.
Mail Room and Messenger Related Tasks
- Where applicable complete mail/specimens collection delivery rounds.
Waste Department
- Undertake collection of various waste streams including hazardous, clinical, domestic, and recyclable wastes from all departments and buildings within the Trust including premises remote from the main site.
- Ensure the correct segregation of all the waste streams.
Linen
- To deliver the appropriate amounts of clean linen to Wards using the “top up” system by 10:30am.
- Use of task management system (Hive) to enable effective management of activity within the Linen service.
- Inputting of linen stock levels using handheld terminals.
- Completing linen quality checks as per contractual requirements.
R&D
- To ensure all goods are delivered to wards and departments in a safe manner using equipment provided.
- Maintaining copies of all signatures for “signed for” items.
- To make sure deliveries of stock and non-stock items are delivered within the Trust guidelines.
- To ensure all returns are collected in a timely manner for return to suppliers.