Casual Library & Information Officer - WDN06766

West Dunbartonshire Council; Dumbarton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Local Government pension scheme

25 days annual leave (plus publichols)

Employee wellbeing supports

Job summary

West Dunbartonshire Council is seeking a Casual Library & Information Officer to support the daily operation of library services across West Dunbartonshire. You will assist users in accessing resources, activities and information in a friendly and courteous manner.

The role requires ICT knowledge to ECDL level or equivalent, good communication skills, and prior customer-facing experience. This is a casual position with flexible hours, supporting libraries, school libraries, and related services.

Qualifications

• Recent experience in a customer-facing role
• Working knowledge of ICT to ECDL level or equivalent
• Good communication and friendly manner
• Ability to support daily library operations

Responsibilities

• Assist library users to access resources, activities and information
• Support daily operation of library services across West Dunbartonshire
• Provide information and loaning services to the public
• Promote reading and lifelong learning through library programs

Skills

Customer service

Communication

ICT knowledge

Library services experience

Tools

ICT systems

Job description

Job Description

Hourly Rate - £14.12

We are looking for an enthusiastic Library & Information Officer to join our team on a casual basis.

As a Casual Library & Information Officer you will ensure the daily operation of library services across West Dunbartonshire, assisting library users to access a variety of resources, activities and support in a friendly and courteous manner.

We aim to give excellent customer care so you should be a good communicator and have recent experience of working in a customer facing role with an outgoing, friendly and courteous manner.

We use ICT to manage and deliver our services so you will need to have a working knowledge of ICT, to the level of ECDL or equivalent.

The Libraries team manages eight Public Libraries, five School Libraries as well as a Mobile Library and a Home Delivery service. Libraries encourage reading, inspire creativity and support lifelong learning through free access to books and other physical and digital resources, computers and information. Our wide portfolio of activities embrace all age ranges and include baby yoga, baby massage, Bookbug, Storytime, primary and secondary school events, computer classes, author talks and literature festivals.

Libraries are an integral part of the local authority in meeting its statutory duties, improvement targets and local outcome improvement objectives. There is close liaison with a number of Council departments and external partners to meet local and national priorities.

Requirements

This post is considered as Regulated Work with Children under the Protection of Vulnerable Groups (Scotland) Act 2020 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here . Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975.

Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer's contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support