Casual Leisure Customer Service Assistant

Mid Devon; Tiverton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted use of leisure facilities

Free uniform

DBS check

Full training provided

Cross site working

Job summary

Mid Devon is seeking a Casual Leisure Customer Service Assistant to join the team at Active Tiverton. You will cover annual leave and sickness, welcoming customers, processing bookings and promoting memberships.

The role requires a warm, can-do attitude, reliability, and good computer skills. Training is provided, with cross-site working opportunities and a DBS check. Closing date 12 October 2026.

Qualifications

• Basic disclosure check required.
• Three years of complete employment history will be requested if offered the position.

Responsibilities

• Based around the reception area, greet visitors and promote memberships.
• Answer phones, process bookings and payments in the computer system.
• Provide high level customer service to people of all ages.

Skills

Warm personality

Customer service

Punctual

Team player

Computer literate

Job description

Casual Leisure Customer Service Assistant

About this job

Casual Contract (covering annual leave, sickness & other absences)

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at Active Tiverton.

At Active Tiverton our benefits include:

• Competitive rate of pay
• Discounted use of all our leisure facilities
• Free uniform and DBS check
• Full training provided with opportunities for cross site working

As a Leisure Customer Service Assistant, you will:

• Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
• Answer the phones, process bookings and payments through our computer system.
• Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery.

About you:

• Warm and welcoming personality
• Have a “can do” attitude and a real focus on great customer service
• Must take pride in your work, always be punctual, organised and totally reliable
• A team player
• Be computer literate and be able to learn and retain new information

The Job Description refers to the level of competencies required for this post. Foran explanation of what this means,please see Core Competencies .

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:

CLOSING DATE: 12 October 2026 at 5:00pm

POST NUMBER:

POST NUMBER: LS10-1

VACANCY NUMBER:

VACANCY NUMBER: 2026133

MDDC reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to Equality of Opportunity andwelcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.