Casual Housekeeping Assistant - Evenings

Hand Picked Hotels; Stratford-upon-Avon; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Service charge

Uniform provided

Meals on shift provided

Job summary

Hand Picked Hotels is seeking a Casual Housekeeping Assistant for Ettington Park Hotel in Stratford-upon-Avon. The role covers evening shifts, ensuring guest rooms and public spaces are impeccably presented and refreshed to the highest standards.

You will support the team, maintain luxury hospitality, and help create memorable stays for guests. Competitive hourly rate starting at £13.00 per hour plus a service charge and excellent colleague benefits, with flexible hours and casual contract terms

Qualifications

• Some housekeeping or cleaning experience.
• Able to work evenings and weekends as required.
• Willingness to provide high standards of guest service.

Responsibilities

• Clean guest rooms and public spaces to the highest standards.
• Replenish towels, toiletries and in-room refreshments.
• Perform turndown duties and restock amenities; support colleagues across the floor.

Skills

Housekeeping experience

Attention to detail

Team player

Customer service

Job description

Casual Housekeeping Assistant - Ettington Park Hotel

Location: Stratford-upon-Avon, Warwickshire, CV37 8BU

Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Casual contract - hours as required

We are currently seeking an enthusiastic Casual Housekeeping Assistant at Ettington Park Hotel part of Hand Picked Hotels.

Tucked within a secluded Shakespearian landscape, Ettington Park Hotel & Spa offers a truly extraordinary place to grow your hospitality career. This Neo-Gothic masterpiece, set within 40 acres of parkland and woodland near Stratford-upon-Avon, blends dramatic architecture with discreet luxury - creating a workplace that is as inspiring as it is unique.

As part of our team, you’ll help bring the hotel’s rich heritage and quiet elegance to life for every guest. From welcoming visitors who come to explore our manicured gardens and historic ivy-clad ruins, to supporting the fine dining experience where candlelight, our personalised service, with an emphasis on service excellence & consistency, and menus celebrating the best of British provenance take centre stage, your role will help shape moments our guests never forget.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Ettington Park Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you’ll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self-inspect rooms and support colleagues to uphold our reputation for luxury and comfort. As this position covers the evening shift, you will be required to run the 'turndown' shift where you will be refreshing bedrooms, cleaning public areas and re-stocking amenities.

Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.

This is a casual contract and will require working a variety of shifts including weekends which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13.00 per hour with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Uniform and meals on shift provided.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.

Who We Are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.