Casual Funeral Service Operative

The Crematorium and Memorial Group; Exeter; On-site; GBP 17,908 - 20,664; Part time

Benefits offered by this job

Pension

MyStaffShop access

Eyecare support

Flu jab reimbursement

Lifestyle discounts

Employee Assistance Programme

On-site parking

Training & development

Job summary

The Crematorium and Memorial Group is seeking a Casual Funeral Service Operative at Mitchell Funeral Services in Exeter. You will support families during services and behind the scenes on a casual basis with flexible shifts, and there is no minimum hour requirement with full training provided to help you contribute with dignity.

We value compassion, reliability and professionalism; a full UK driving licence is essential, and on-call payments accompany hour rates.

Qualifications

• Holds a Full UK Driving Licence (Essential).
• Shows compassion, empathy and professionalism.
• Understands presentation and discretion importance.
• Capable of manual handling (lifting/carrying).
• Reliable, punctual and flexible with short-notice shifts.
• Comfortable with direct contact with the deceased.

Responsibilities

• Assisting at funeral services, bearing coffins, setting up venues and supporting mourners.
• Driving and operating specialist vehicles such as hearses and limousines.
• Representing Dignity Funerals with professionalism and empathy.
• Providing respectful, discreet support to families on the day of the service.
• Maintaining ceremonial standards in appearance, conduct and service delivery.

Skills

Full UK driving licence

Compassion and empathy

Professional presentation

Discretion

Reliability and punctuality

Flexibility with hours

Comfort with contact with deceased

Job description

Position: Casual Funeral Service Operative

Location: Mitchell Funeral Services, Exeter

Job Type: Casual

Salary: £13.40 per hour + on-call payments

We’re looking for compassionate individuals to join our team on a casual basis, supporting families during funeral services and behind the scenes. This flexible opportunity is ideal for those who want to make a difference in their community while working around other commitments.

Role

You’ll be part of a team that ensures every service is delivered with dignity and respect. This position is well-suited to individuals who are looking to work occasionally and contribute in a meaningful way, especially during peak periods or when extra ceremonial support is required.

Key Responsibilities

• Assisting at funeral services, bearing coffins, setting up venues, and supporting mourners.
• Driving and operating specialist vehicles such as hearses and limousines.
• Representing Dignity Funerals with professionalism and empathy.
• Providing respectful, discreet support to families on the day of the service.
• Maintaining ceremonial standards in appearance, conduct, and service delivery.

About You

We’re looking for someone who:

• Holds a Full UK Driving Licence (Essential).
• Demonstrates compassion, empathy, and professionalism.
• Understands the importance of presentation and discretion.
• Is physically capable of manual handling tasks, including lifting and carrying.
• Is reliable, punctual, and flexible with working hours, including short-notice availability.
• Is comfortable with tasks that involve direct contact with the deceased.

No previous experience in funeral care is required; full training and uniform will be provided.

What You Can Expect From Us

We know the difference our casual colleagues make every day. That's why we're committed to providing a supportive environment, flexible working opportunities and a range of benefits that help you feel valued as part of the Dignity team.

• Time to recharge - Accrue up to 22 days' annual leave plus bank holidays, based on the hours you work, giving you valuable time to rest, recharge and maintain a healthy work-life balance.
• Planning for your future - 4% matched pension to help you build long-term financial security.
• Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Making work easier - Free on-site parking available at most of our locations.

If you're looking to be part of a compassionate team and want to support people when they need it most, we’d love to hear from you.

Why Dignity

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. That's true whether you're with us full-time, part-time, or on a casual basis, across our Dignity Funerals branches or our CMG crematorium and cemetery sites.

Casual roles with us are built around flexibility. You choose the shifts that work for you, with no minimum hours and no long-term commitment, so the work fits around your life, whether that's family, study, another job, or just wanting to work when it suits you.

The work itself still matters. Every shift you pick up is helping a family through one of the hardest moments of their lives, and you'll be properly trained and supported to do it well, just like the rest of the team.

If you're looking for flexible, genuinely worthwhile work that you can pick up and put down as life demands, this is a good place to do it.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.