Casual Funeral Service Operative

Dignity PLC; United Kingdom; On-site; GBP 14,627 - 20,832; Part time

Benefits offered by this job

Flexible working arrangements

Full training provided

Uniform and equipment provided

Job summary

A caring funeral service provider in West Bromwich is seeking a Casual Funeral Service Operative to support families during funeral services. The ideal candidate should demonstrate compassion and professionalism, hold a Full UK Driving Licence, and be flexible with working hours. No prior experience is required as full training will be provided. This is a meaningful role that offers the chance to make a difference in the community. Apply now to join this compassionate team.

Qualifications

• Demonstrates compassion and empathy in all interactions.
• Holds a Full UK Driving Licence.
• Physically capable of manual handling tasks.

Responsibilities

• Assisting at funeral services, including bearing coffins and setting up venues.
• Driving and operating hearses and limousines.
• Providing discreet support to families during services.

Skills

Compassion

Empathy

Professionalism

Manual handling

Reliability

Flexibility

Punctuality

Job description

Position: Casual Funeral Service Operative

Location: West Bromwich, G Gibbs Funeral Directors

Job Type: Casual

Salary: £12.87 per hour

We’re looking for compassionate individuals to join our team on a casual basis, supporting families during funeral services and behind the scenes. This flexible opportunity is ideal for those who want to make a difference in their community while working around other commitments.

The Role

You’ll be part of a team that ensures every service is delivered with dignity and respect. This position is well-suited to individuals who are looking to work occasionally and contribute in a meaningful way, especially during peak periods or when extra ceremonial support is required.

Key Responsibilities

• Assisting at funeral services — bearing coffins, setting up venues, and supporting mourners
• Driving and operating specialist vehicles such as hearses and limousines
• Representing Dignity Funerals with professionalism and empathy
• Providing respectful, discreet support to families on the day of the service
• Maintaining ceremonial standards in appearance, conduct, and service delivery

About You

• Demonstrates compassion, empathy, and professionalism
• Understands the importance of presentation and discretion
• Is physically capable of manual handling tasks, including lifting and carrying
• Holds a Full UK Driving Licence (essential)
• Is reliable, punctual, and flexible with working hours, including short‑notice availability
• Is comfortable with tasks that involve direct contact with the deceased

No previous experience in funeral care is required — full training and uniform will be provided.

What We Offer

• A fulfilling opportunity to support families in your community
• Flexible casual working arrangements
• Full training and ongoing support
• Uniform and all necessary equipment provided

Next Steps

If you're looking to be part of a compassionate team and want to support people when they need it most, we’d love to hear from you.

To join us in this role, simply hit the “apply” button submit your application and a member of our Talent Acquisition Team will be in touch.

About Us

At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.

With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.

We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end‑of‑life planning and care. This includes our Crematoria and Memorials Group, Dignity Funeral Plans, and the recently acquired Farewill.

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA‑regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments during the recruitment and onboarding process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.